This article pertains to dataStor Shield™ and ArchiveIQ™.During installation of the Enterprise Server the progress bar hangs and a dialog box reports software service is unable to start. A retry is unsuccessful and the only option is to cancel the installation. The system application log has one or more crypt32 entries similar to the following:Event Type:ErrorEvent Source:crypt32Event Category:NoneEvent ID:8Date:12/18/2008Time:3:44:10 AMUser:N/AComputer:DSG-VM-03-3Description:Failed auto update retrieval of third-party root list sequence number from: with error: This operation returned because the timeout period expired.CAUSEOur software is built with industry-compliant signed binaries. During installation, Windows may try to verify the certificate with which the binaries are signed using a series of steps that may include Internet communication with Microsoft for an up-to-date list of trusted certificate authorities, if the Windows system has been configured to automatically update root certificates. If the Windows system is unable to verify the certificate then Windows may not allow our software services to start and installation will fail. There are many reasons certificate verification may fail, including the network connection’s DNS configuration, temporary outage of Internet access, or other network setting misconfiguration. RESOLUTIONTo verify this condition, test connectivity to the Microsoft Windows Update Web site. These steps were taken from http://technet.microsoft.com/en-us/library/cc734054.aspx.To perform this procedure, you must be a member of the local Users group, or you must have been delegated the appropriate authority.To test connectivity to the Microsoft Windows Update Web site: Click Start, click Control Panel, and then click Windows Update. Click Check for Updates. If you are able to successfully connect to the Microsoft Windows Update Web site, the root certificates update will be downloaded correctly. If you cannot connect to the Microsoft Windows Update Web site because your organization has intentionally restricted access to this Web site, you can turn off Automatic Root Certificates Update by using the section named "Turn off Automatic Root Certificates Update."Note: If you are using an application that downloads updates from the Microsoft Windows Update Web site on behalf of this computer, such as Windows Server Update Services, you should ensure that the server can connect to the Microsoft Windows Update Web site.If this server should have Internet access, check to make sure DNS, gateway, and IP settings are correct. In some environments, company policy may prevent giving the server Internet access, and no internal Certificate Authority may be available. In this situation, turn off Update Root Certificates component using a group policy. Uninstalling the Update Root Certificates component in Add/Remove Programs, Add/Remove Windows Components, does not appear to resolve the issue, even with a system reboot. Although if in addition to uninstalling you add and configure the Root Certificate Authority component you may have success installing the software since the system will then be its own CA. The preferred solution is to disable the component with group policy. The following steps were taken from http://technet.microsoft.com/en-us/library/cc734054.aspxTurn off Automatic Root Certificates UpdateTo perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority. To turn off Automatic Root Certificates Update:1.Click Start, and then click Run. 2.Type gpedit.msc, and then click OK. 3.If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue. 4.Double-click Administrative Templates, double-click System, double-click Internet Communication Management, and then click Internet Communication settings. 5.Double-click Turn off Automatic Root Certificates Update, click Enabled, and then click OK. 6.Close the Local Group Policy Editor.Note: You can use Group Policy to set policy settings that apply across a given site, domain, or organizational unit in Active Directory Domain Services.Once disabled, run software setup again.APPLIES TO
•
Enterprise Server
', '', 1, 14, 0, 902, '2008-12-18 18:12:26', 84, '', '2009-05-08 20:11:02', 116, 0, '0000-00-00 00:00:00', '2008-12-18 05:00:00', '0000-00-00 00:00:00', '', '', '', 2, 0, 11, 'crypt32 installation failure certificate 0000011', 'During installation of ArchiveIQ Enterprise Server the progress bar hangs and a dialog box reports an ArchiveIQ service is unable to start. A retry is unsuccessful and the only option is to cancel the installation. The system application log has one or more crypt32 entries.', 1, 9, ''),
(98, 'Protecting VMWare Vitual Machines', 'protecting-vmware-virtual-machines-with-archiveiq', '', 'SUMMARY This article pertains to dataStor Shield™ and ArchiveIQ™.This article provides steps to protect VMWare virtual machines using three strategies: 1) running dataStor plans internal to each virtual machine, 2) mounting the virtual machine volumes on a VMWare Consolidated Backup Proxy and walking the file system with our software from the VCB Proxy, or 3) copying the VMWare virtual machine vmdk file to the VCB Proxy and protecting the vmdk file with our software. INTRODUCTION VMWare Consolidated Backup Proxy software facilitates image level or file level backups of virtual machines. It is included free with VMWare ESX 3.5 and is available for download from the VMWare site. VCB Proxy is a set of command line utilities and scripts that may be scripted for use in our software protection plans. If the VCB Proxy Server is not yet installed, it should be configured according to VMWare specifications. This article does not provide instructions on proper VCB Proxy setup. See the Virtual Machine Backup Guide for more information, available as of this writing at http://www.vmware.com/pdf/vi3_35/esx_3/r35u2/vi3_35_25_u2_vm_backup.pdfData Storage Group supports the use of the VCB Proxy command line utility vcbmounter in conjunction with oursoftware to protect virtual machines. The vcbmounter process enables file level or image level VM protection. It mounts either a read only snapshot of a virtual machine’s volumes or mounts (copies) the virtual machine’s vmdk file to the VCB Proxy Server. It manages the quiescing of the VM system, creation of a consistent VMWare snapshot, and access to the VM from the VCB Proxy. See the “Quiescing Mechanisms” section of chapter two of the Virtual Machine Backup Guide for more information. Refer to table 2-2 in the guide to find the snapshot consistency level the VMWare VSS service can provide in your environment. If the VM is running an application that requires a higher level of quiescing, then VCB Proxy supports running scripts internal to the VM during the snapshot creation, available when VMWare Tools are installed on the VM. Data Storage Group does not provide the internal scripts. Data Storage Group does provide a basic pre-script and post-script to be called within a protection plan to initiate the vcbmounter command to mount the VM in the desired flavor on the VCB Proxy. The software plan then protects the VM from the VCB Proxy Server. The post-script initiates the vcbmounter command after the plan runs to delete the mounted volume and delete the VMWare snapshot, applying all changes to the VM since the snapshot was taken. HOW TO USE OUR SOFTWARE TO PROTECT VIRTUAL MACHINES Method One: Run the software within the VMRunning Remote Accelerator within the VM is the simplest and most direct method of protecting volumes in Virtual Machines that are running Microsoft Windows XP, Server 2003, or later Windows operating systems. Windows 2000 Server may benefit from using VCB Proxy Server since a snapshot can be created of the system. If the VM is an application server running SQL Server or Exchange Server, method one is preferred. Our software integrates with Microsoft VSS Exchange Writer and Microsoft VSS SQL Writer to quiesce the system, flush caches, create an application consistent snapshot, and manage log truncation. These features may not be available using VCB Proxy Server methods, depending upon the version of ESX Server, VMWare Tools, and the VM operating system. See the “Quiescing Mechanisms” section of chapter two of the Virtual Machine Backup Guide for more information. Refer to table 2-2 in the guide to find the snapshot consistency level the VMWare VSS service can provide. If not running Exchange or SQL, method one is identical in effect with mounting a VM’s volumes on a VCB Proxy Server and walking the file system from the proxy (method two below), except that the CPU processing required to run the software binary takes place on the VM Host computer’s CPU in method one; in method two the VCB Proxy Server CPU does the work. If you do not have concerns about CPU requirements on the host, method one is recommended between the two methods. The software does not install an agent on each remote system, it does, however, create a Scheduled Task on each system which then pulls the Remote Accelerator binary across the network from the software Server when it runs. Therefore, each VM must be configured to be accessible from the software Server over the network, the same as any other physical server running a protection plan. If VMs are running in their own subnet, then routing must be configured between the two subnets. Domain membership, running the plan with an account with Domain Admins group membership, and proper trust relationships, if applicable, must be in place. To run the software within the VM, configure a plan for the VM the same as any other physical system. On the software Server, open Archive Manager, select the Remote Servers node and click ‘Add server’. Enter the computer name of the VM as it appears on the network (Netbios name). Then, select the server and click ‘Add protection plan’. Follow the Add protection plan wizard. Method Two: Run our software on the VCB Proxy with mounted volumes. Method two provides a file level protection plan within the software and is a two step process: 1) use vcbmounter to quiesce a virtual machine, take a vmware snapshot, and mount the snapshot of the volumes on the VCB Proxy Server, and 2) run a plan on the VCB Proxy to walk the mounted volumes’ file systems. Windows 2000 Server VMs may benefit from using VCB Proxy Server since a snapshot can be created of the system. Steps to configure the software with VCB Proxy with mounted volumes 1. Manually run vcbmounter on the proxy server to mount a vm’s volumes. When vcbmounter mounts a VM’s volumes, those volumes are accessible as a snapshot in read only mode. To mount VM volumes on the VCB Proxy, from the command prompt change to the VMWare Consolidated Backup install directory and run the vcbmounter executable in the form: vcbmounter -h VirtualCenter.FQDN.com -u VCBUser -p password -a ipaddr:VM-Name.FQDN.com -r E:\\mnt\\fileserver01 -t file -m nbdwhere-h represents the host of the VM. An IP address may be used instead of a fully qualified domain name-u is the VMWare username that has access to the host, e.g. ‘root’ for a linux based VMWare server-p is the VMWare username’s password-a is the virtual machine name, with ipaddr: use the IP address of the virtual machine-r is the directory on the VCB Proxy server for the mount point of the volume. The next higher directory must exist. E.g. to mount server named fileserver01 at e:\\mnt\\fileserver01, then e:\\mnt must exist prior to running the command.-t is the type or flavor of the mount, either file or fullvm. For method two, file must be used-m is the mode of communication, either san or nbd. If the VCB Proxy is configured to have read/write access to the same SAN LUNS where the VMs reside, use san. Use nbd to communicate over the local area network.2. Once the volumes are mounted, log on to the software Server with an account with domain admin privileges. Open Archive Manager, select the remote server’s node in the left hand (tree) pane, and select ‘Add server’ from the right hand (Actions) pane. Enter the computer name of the VCB Proxy Server (Netbios name) and complete the Add server wizard. 3. Add a protection plan for the VCB Proxy Server added in step two. Under the Remote Servers node, right click the computer added in step two and select ‘Add protection plan’. Browse the mount point created in step one and select desired directories for protection. Complete the Add Protection Plan wizard.4. Run the plan and verify a successful run. The snap option for the plan may be set to false since the mount point is a VMWare created read-only snapshot of the VM volumes.5. Delete the mount point and VMWare snapshot with vcbmounter. Allow vcbmounter to manage mount points since it also deletes the VMWare snapshot and applies changes to the VM since the snapshot was taken. To delete the mount point, log in to the VCB Proxy Server. From the command prompt change to the VMWare Consolidated Backup install directory and run the vcbmounter executable in the form:vcbmounter -h VirtualCenter.FQDN.com -u VCBUser -p password –U e:\\mnt\\fileserver01where-h represents the host of the VM. An IP address may be used instead of a fully qualified domain name-u is the VMWare username that has access to the host, e.g. ‘root’ for a linux based VMWare server-p is the VMWare username’s password-U is the unmount command. U is case sensitive, and the directory specified is the mount point specified in step one.6. Create pre and post scripts to run with the protection plan. You may modify the template scripts in the appendix of this document with the specific information for this virtual machine. Save the file with a unique name and .cmd extension and copy to a directory on the VCB Proxy Server. Note the full path to the script and the script name. 7. Enter the full path in the pre and post script fields of the protection plan created in step three. In Archive Manager, click the plus sign next to the VCB Proxy server name, click the protection plan under the server, and select properties. Select the Advanced tab and enter the full path to each script, including drive letter.8. Run the plan and verify successful plan run. While the pre-script runs the Status node of the protection plan may say initializing until the pre-script completes. To view prescript progress, in VMWare Infrastructure Client you can see the snapshot being created in the Recent Tasks window. You can also watch as the mount points appear in the directory specified in the VCB Proxy Server. NOTE: After the plan runs, you may see a Warning in the Status and History nodes of the protection plan in Archive Manager. When the plan starts it checks the path specified for protection. Since the path does not yet exist, since the prescript has not mounted the volume, yet, the software lists a warning. Check the plan log for confirmation of this warning. This warning may safely be ignored. The plan log also logs the vcbmounter entries for review.9. Repeat steps 1 through 8 for each Virtual Machine to be protected.Method Three: Run the software on the VCB Proxy and capture mounted VMDK files Method three provides an image level protection plan within our software and is a two step process: 1) use vcbmounter to quiesce a virtual machine, take a vmware snapshot, and mount (copy) the vmdk file of the VM to the VCB Proxy Server, and 2) run a plan on the VCB Proxy to capture the VMDK file. In this method, enough free disk space must exist on the VCB Proxy to copy the entire VMDK file. The preferred method of copying the vmdk file with vcbmounter does not compress the vmdk file, so enough space to copy the full size of the vmdk must exist on the VCB Proxy Server. This method allows the software to process the VMDK file, compress it using its own algorithm, and find the greatest level of commonality between versions of the vmdk file over time, for enhanced deduplication. However, if free disk space is insufficient, a vcbmounter parameter may be used to compress the vmdk before it is written to the VCB Proxy Server. Care should be taken not to change the name or mount point of the vmdk file over time so the software treats the vmdk file as the same file on subsequent runs and thus provides sub-file deduplication of the file over time. Steps to configure our software with VCB Proxy to capture mounted VMDK files1. Manually run vcbmounter on the proxy server to mount (copy) a vm’s VMDK file. When vcbmounter mounts a VM’s VMDK file, a snapshot of the VMDK file is created and copied to a specified directory on the VCB Proxy Server. To mount VMDK files on the VCB Proxy, from the command prompt change to the VMWare Consolidated Backup install directory and run the vcbmounter executable in the form:vcbmounter -h VirtualCenter.FQDN.com -u VCBUser -p password -a ipaddr:VM-Name.FQDN.com -r E:\\mnt\\fileserver01 -t fullvm -m nbd -M 1 -F 1where-h represents the host of the VM. An IP address may be used instead of a fully qualified domain name-u is the VMWare username that has access to the host, e.g. ‘root’ for a linux based VMWare server-p is the VMWare username’s password-a is the virtual machine name, with ipaddr: use the IP address of the virtual machine-r is the directory on the VCB Proxy server for the mount point of the VMDK. The next higher directory must exist. E.g. to mount VMDK of fileserver01 at e:\\mnt\\fileserver01, then e:\\mnt must exist prior to running the command.-t is the type or flavor of the mount, either file or fullvm. For method three, fullvm must be used-m is the mode of communication, either san or nbd. If the VCB Proxy is configured to have read/write access to the same SAN LUNS where the VMs reside, use san. Use nbd to communicate over the local area network.-M: If set, the disk is exported into a single (monolithic) file. When turned off (default), the disk is split into multiple 2GB files.-F: If set, the disk is exported as "flat" disk, with no optimizations. When turned off (default), the exported disk files will be more compact as unused space in the disk image is not included in the exported file.2. Once the VMDK file is copied, log on to the software Server with an account with domain admin privileges. Open Archive Manager, select the remote server’s node in the left hand (tree) pane, and select ‘Add server’ from the right hand (Actions) pane. Enter the computer name of the VCB Proxy Server (Netbios name) and complete the Add server wizard. 3. Add a protection plan for the VCB Proxy Server added in step two. Under the Remote Servers node, right click the computer added in step two and select ‘Add protection plan’. Browse to the mount point created in step one. Complete the Add Protection Plan wizard.4. Run the plan and verify a successful run. The snap option for the plan may be set to false since the mount point is a VMWare created read-only snapshot.5. Delete the mount point and VMWare snapshot with vcbmounter. Allow vcbmounter to manage mount points since it also deletes the VMWare snapshot and applies changes to the VM since the snapshot was taken. To delete the mount point, log in to the VCB Proxy Server. From the command prompt change to the VMWare Consolidated Backup install directory and run the vcbmounter executable in the form:vcbmounter -h VirtualCenter.FQDN.com -u VCBUser -p password –U e:\\mnt\\fileserver01where-h represents the host of the VM. An IP address may be used instead of a fully qualified domain name-u is the VMWare username that has access to the host, e.g. ‘root’ for a linux based VMWare server-p is the VMWare username’s password-U is the unmount command. U is case sensitive, and the directory specified is the mount point specified in step one.6. Create pre and post scripts to run with the protection plan. You may modify the template scripts in the appendix of this document with the specific information for this virtual machine. Save the file with a unique name and .cmd extension and copy to a directory on the VCB Proxy Server. Note the full path to the script and the script name. 7. Enter the full path in the pre and post script fields of the protection plan created in step three. In Archive Manager, click the plus sign next to the VCB Proxy server name, click the protection plan under the server, and select properties. Select the Advanced tab and enter the full path to each script, including drive letter.8. Run the plan and verify successful plan run. While the pre-script runs the Status node of the protection plan may say initializing until the pre-script completes. To view prescript progress, in VMWare Infrastructure Client you can see the snapshot being created in the Recent Tasks window. NOTE: After the plan runs, you may see a Warning in the Status and History nodes of the protection plan in Archive Manager. When the plan starts it checks the path specified for protection. Since the path does not yet exist, since the prescript has not mounted the VMDK, yet, the software lists a warning. Check the plan log for confirmation of this warning. This warning may safely be ignored. The plan log also logs the vcbmounter entries for review.9. Repeat steps 1 through 8 for each Virtual Machine to be protected.See the Appendix to this article for the ArchiveIQ pre-script and post-script.TROUBLESHOOTINGPlan status may show ‘Warnings (1)’. Plan log will also show WARNING: Path Missing Or Not Accessible "C:\\mnt\\10.0.20.111\\letters\\C\\backmeup\\" (The system cannot find the path specified. (3L)) Executing Pre-Script: "C:\\Users\\erico\\Documents\\vmware\\pre-script.cmd" Resolution: This is expected behavior since the pre-script has not yet run and the mount point does not yet exist. It is safe to ignore this message if the vcbmounter successfully runs with exit code 0. Vcbmounter returned error level 1. Plan log may show error during pre-script ‘''[vcbMounter'' 5804 error] Error: Cannot open disk ha-nfc://[storage] filename.vmdk@10.0.20.110:902 Cannot open disk file: Error : Failed to make directory "C:\\Windows\\TEMP\\vmware-SYSTEM\\vmware-temp".The path is not a directory.Unable to check for the existence of an old redo log or failure to choose a filename for a new redo log for disk Failed to configure disk scsi0:0.[2008-12-29 19:11:32.747 ''vcbMounter'' 5804 error] An error occurred, cleaning up...Deleted directory c:\\mnt\\10.0.20.111vcbmounter returned error level 1” or during post-script “''[vcbMounter'' 5116 error] Error: Could not read unmount informationvcbmounter returned error level 1 Resolution: Vcbmounter may give errors mounting or deleting virtual machine mount points if it tries to delete snapshots unsuccessfully. This is a known VCB Proxy issue. If a snapshot from a prior run remains, the following protection plan run will fail. Try the following steps to delete the snapshot to resolve the issue:1. In VMWare Infrastructure Client open the snapshot manager for the virtual machine. Click the button to delete all snapshots. If a plan still will not run because of a snapshot error, try creating a new snapshot in snapshot manager, then deleting all snapshots. 2. If the snapshots are very large Infrastructure Client may time out before the snapshot can be applied. In this case you will have to run the command to delete the snapshot on the host machine. If the host is running Linux, use Putty to connect as a user with root level permissions and issue the command. Do not use the root account. See this site for more information: http://sfons.blogspot.com/2008/12/vmware-snapshot-files-deltavmdk-will.htmlNotes from the Virtual Machine Backup GuideFile‐system‐consistent snapshots can be created only for virtual machines that run Windows guest operating systems and have VMware Tools installed. You cannot perform a file‐level backup simultaneously with an image‐level backup for the same virtual machine.APPENDIX: PRE AND POST SCRIPTSYou may create scripts in notepad. Copy and paste the scripts below into notepad, exluding line in bold. Edit parameters for your environment. Save with unique file name and .cmd extension. In notepad, click File, Save As. Enter a unique file name, e.g. pre-scriptSvr01.cmd. Select the Save As File Type field and select All Types. Click Save. Copy to desired directory on the VCB Proxy.File level mount pre-script@echo off REM Set vmuser and VMPW variables. Set appropriate VM IP addressREM and local mount directory. Set mode to SAN or nbd as neededREM Export Flags:REM -M: If set, the disk is exported into a single (monolithic) file.REM When turned off (default), the disk is split into multiple 2GB files.REM -F: If set, the disk is exported as "flat" disk, with no optimizations.REM When turned off (default), the exported disk files will be more compact asREM unused space in the disk image is not included in the exported file. c:cd "c:\\Program Files\\VMware\\VMware Consolidated Backup Framework" REM Check for unmounted volumes. Try to unmount vm volumes prior to mounting for plan runvcbmounter.exe -h 10.0.20.110 -u root -p rootpw -U c:\\mnt\\10.0.20.111 REM mount vm volumesvcbmounter.exe -h 10.0.20.110 -u root -p rootpw -a ipaddr:10.0.20.111 -r c:\\mnt\\10.0.20.111 -t file -m nbd echo vcbmounter returned error level %errorlevel% Image level mount pre-script@echo off REM Set vmuser and password. Set appropriate VM IP addressREM and local mount directory. Set mode to SAN or nbd as neededREM Export Flags:REM -M: If set, the disk is exported into a single (monolithic) file.REM When turned off (default), the disk is split into multiple 2GB files.REM -F: If set, the disk is exported as "flat" disk, with no optimizations.REM When turned off (default), the exported disk files will be more compact asREM unused space in the disk image is not included in the exported file. c:cd "c:\\Program Files\\VMware\\VMware Consolidated Backup Framework"REM try to unmount vm volumes prior to mounting for plan runvcbmounter.exe -h 10.0.20.110 -u root -p rootpw -U c:\\mnt\\10.0.20.111 REM mount vm volumesvcbmounter.exe -h 10.0.20.110 -u root -p rootpw -a ipaddr:10.0.20.111 -r c:\\mnt\\10.0.20.111 -t fullvm -m nbd -M 1 -F 1@echo offecho vcbmounter returned error level %errorlevel% File level and Image level mount post-script@echo off REM Set vmuser and VMPW. Set appropriate VM IP addressREM and local mount directory. c:cd "c:\\Program Files\\VMware\\VMware Consolidated Backup Framework"vcbmounter.exe -h 10.0.20.110 -u root -p rootpw -U c:\\mnt\\10.0.20.111 echo vcbmounter returned error level %errorlevel%. ', '', 1, 14, 0, 902, '2009-03-02 20:30:53', 84, '', '2009-05-08 19:49:31', 116, 0, '0000-00-00 00:00:00', '2009-03-02 20:25:24', '0000-00-00 00:00:00', '', '', '', 14, 0, 4, 'VM VMWare VCB Proxy virtual vcbmounter vmdk', 'This article provides steps to protect VMWare virtual machines using three strategies:1) running ArchiveIQ plans internal to each virtual machine, 2) mounting the virtual machine volumes on a VMWare Consolidated Backup Proxy and walking the file system with ArchiveIQ from the VCB Proxy, or 3) copying the VMWare virtual machine vmdk file to the VCB Proxy and protecting the vmdk file with ArchiveIQ. ', 0, 33, '');
INSERT INTO `jos_content` (`id`, `title`, `alias`, `title_alias`, `introtext`, `fulltext`, `state`, `sectionid`, `mask`, `catid`, `created`, `created_by`, `created_by_alias`, `modified`, `modified_by`, `checked_out`, `checked_out_time`, `publish_up`, `publish_down`, `images`, `urls`, `attribs`, `version`, `parentid`, `ordering`, `metakey`, `metadesc`, `access`, `hits`, `metadata`) VALUES
(134, 'Error selecting an alternate location in restore wizard: External component has thrown an exception', 'error-selecting-an-alternate-location-in-restore-wizard-external-component-has-thrown-an-exception', '', '
Article ID
:
000022
Last Review
:
May 5, 2009
Revision
:
1.0
APPLIES TO
ArchiveIQ Enterprise Server
dataStor Shield Scalable Business Server
dataStorShield Professional Single Server
dataStor Shield Professional Desktop
SYMPTOMS
dataStor software is running on a 64-bit operating system. A restore point is selected and the Restore button is clicked. At random times while setting up to restore to an alternate location an error occurs stating "External component has thrown an exception.” The detail of the error includes “System.Windows.Forms.UnsafeNativeMethods.Shell32.SHbrowseForFolder".
CAUSE
An application that is built on .NET Framework 2.0 is running on a 64-bit computer. The application uses the ShowDialog method that specified an IWin32Window owner. In this scenario, you receive a NullReferenceException exception.
', '', 1, 14, 0, 902, '2009-05-08 20:12:49', 84, '', '2009-06-03 15:17:10', 84, 0, '0000-00-00 00:00:00', '2009-05-08 20:09:11', '0000-00-00 00:00:00', '', '', '', 5, 0, 3, 'System.Windows.Forms.UnsafeNativeMethods.Shell32.SHbrowseForFolder 64-bit External component has thrown an exception', 'dataStor software is running on a 64-bit operating system. A restore point is selected and the Restore button is clicked. At random times while setting up to restore to an alternate location an error occurs stating External component has thrown an exception.” The detail of the error includes “System.Windows.Forms.UnsafeNativeMethods.Shell32.SHbrowseForFolder.\r\n\r\nCAUSE\r\n\r\nAn application that is built on .NET Framework 2.0 is running on a 64-bit computer. The application uses the ShowDialog method that specified an IWin32Window owner. In this scenario, you receive a NullReferenceException exception.\r\n\r\nRESOLUTION\r\n\r\nUpgrade to Microsoft .NET Framework 3.5 Service Pack 1, available at the Microsoft Download Center at http://www.microsoft.com/downloads/en/default.aspx.\r\n\r\nA hotfix for this problem is available at http://support.microsoft.com/kb/941132/en-us, link http://code.msdn.microsoft.com/KB941132. You must have the Itanium-based version or the x64-based version of the .NET Framework 2.0 installed to apply this hotfix.\r\n\r\n\r\n', 0, 13, ''),
(139, 'dataStor Shield Demos', 'datastor-shield-demos', '', '
This article pertains to dataStor Shield™ and ArchiveIQ™.
In the details node of a protection plan you may see a status error that states “System cannot find the file specified”. The protection plan will not have run during its prior scheduled run time.
INFORMATION
Plan status from the details node of Archive Manager displays the last result of the Scheduled Task run on the remote server. Thus, the system that cannot find the file specified is the remote server trying to access the software binary through a network share on the software Server at \\\\AIQServer\\AIQRemote$. The task cannot find the "Start In" directory or the executables.
If the plan usually runs, it is likely that network communication was interrupted at the time of the plan run. Check to make sure you can ping the software server by its computer name from the remote server. If not, check DNS and WINS settings, and that DNS servers are available. At a command prompt you may flush dns entries by typing: ipconfig /flushdns and hitting enter. If you are able to ping the sfotware server by computer name make sure the software Server was not shut down during the scheduled task run time, and that no network outages were experienced during the scheduled task run time. Resolve these issues for reliability of future plan runs.
APPLIES TO
•
Enterprise Server, Remote Accelerator
', '', 1, 14, 0, 902, '2009-01-12 23:28:29', 84, '', '2009-05-08 20:04:00', 116, 0, '0000-00-00 00:00:00', '2009-01-12 23:26:30', '0000-00-00 00:00:00', '', '', 'show_title=\nlink_titles=\nshow_intro=\nshow_section=\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=', 4, 0, 10, 'System cannot find the file specified”', 'In the details node of a protection plan you may see a status error that states “System cannot find the file specified”. The protection plan will not have run during its prior scheduled run time.', 1, 6, 'robots=\nauthor='),
(93, 'How to move a store to a new volume on the same server', 'new-art', '', '
Article ID
: 000016
Last Review
: January 13. 2009
Revision
: 1.0
SUMMARY
This article pertains to dataStor Shield™ and ArchiveIQ™.
This article provides steps to move a store to a new volume on the same server. Moving a store may be desired due to space constraints on the original store volume, for example. It is assumed that the source and destination store directories are local to the software Server.
STEPS
1. Obtain a script from dataStor support to copy all store contents to another location. This script was written to copy named and unnamed streams used by our software and must be used for the copy. <
2. Review all logs generated during the copy to ensure all items copied successfully. Resolve any errors.
3. Delete the registry entries for the store.
a. Click Start, Run and type regedit and click ok
b. Export the DSG key. Go to HKLM\\SOFTWARE\\DSG and right click the DSG key and select export. Save to desired directory.
c. Under the DSG key, select StoreAlias. In the right hand pane, select the key of the store you just copied, not the Data value, a GUID, and delete the key.
d. Under the DSG key, expand the Stores key, find the key with the GUID noted in step c above corresponding to the store, and prepare to delete the entire GUID key. To confirm you are deleting the correct GUID key, select the key and note the Device string in the right hand pane of Registry Editor. The Data value of the Device string should be the current directory path to the store. Once confirmed, right click the GUID key under the Stores key and select delete.
4. Add the store in Archive Manager pointing to the new location of the store.
a. Open Archive Manager, select the Stores node, and verify that the store no longer appears under the Stores node.
b. In Archive Manager, click on Stores, and select Add Store (Adding the store does not overwrite the existing store, it just links the store to the user interface and modifies the administrative share of the store).
c. In the Add Store Wizard, give the store exactly the same name, including all spaces, underscores, and capital letters. Click next.
d. At the Select a Destination screen, click on ‘Click here to select a folder’ and select the volume or directory that contains the store, not the store itself. If the store is on the root of the E volume at E:\\storename, you select E: When ready, click OK.
e. Verify that the ‘Archive files to folder’ field indicates the full, correct path to the store copied in step one, e.g. E:\\storename
f. At the Shared Folder screen, leave the check mark and share name. This screen information is required to recreate the administrative share to the store and should match the existing share indicated in the device path in the existing remote server protection plans so not further plan reconfiguration is required.
g. At the Prepare Store screen, click the ‘Prepare now’ button. (Clicking the Prepare Now button does not overwrite the existing store, it just links the store to the user interface and modifies the administrative share of the store). Finish the wizard.
5. Edit Config.xml to reflect the new folder and store GUID.
a. Navigate to the copied store directory. You may have to change your Folder Options to show hidden files and protected operating system files to see the store. Open Config.xml with notepad.
b. If the relative path to the copied store has changed, enter the correct path inside the double quotation marks. Do not use the drive letter in the path. E.g the original store may have been at D:\\AIQStores\\storename, and thus have an entry in Config.xml as \\AIQStores\\storename. If the store was copied to E:\\Allmystores\\storename, modify the folder entry to \\Allmystores\\storename.
c. Edit the id entry inside the double quotation marks to reflect the new GUID for the store. You can find the GUID in the StoreAlias registry key. Go to HKLM\\SOFTWARE\\DSG\\StoreAlias and copy and paste the GUID into Config.xml inside the double quotation marks of the id entry.
d. Save and close Config.xml
6. Verify the new settings are in place.
a. Click on the store and select the Details node in the Actions pane. Verify the new path to the store in the ‘Using storage:’ field.
b. Open Computer Management, Shared Folders, Shares and confirm the administrative share of the store points to the new folder path.
c. Right click the store and select ‘Verify now’. Once completed, resolve any quarantined items or errors indicated in the log.
d. Click on one of the plans that use the store, select properties, advanced tab, and verify that the device path exactly matches the administrative share noted in step b above.
e. Explore and search a point in time of a plan that uses the store. f. Run a plan that uses the store.
7. Once you are certain that the store has been copied successfully, have verified the new settings are in place, and have run plans successfully to the copied store, you may manually delete the original store within Windows Explorer.
This article pertains to dataStor Shield™ and ArchiveIQ™.
Both the software Server and the remote server are members of a domain. The account used to log on to the software Server has Domain Admins group membership. When clicking Finish in the Add Protection Plan wizard in Archive Manager, a Task Scheduler error window pops up that reads in part:
Task Scheduler
An error occurred attempting to save the ‘Run as’ account information for the scheduled task ‘ArchiveIQRemote – [plan]’ on ‘[remote server name]’.
You can save the ‘Run as’ credentials by logging into [remote server name] and editing the scheduled task named ‘ArchiveIQRemote – [plan] from the Scheduled Tasks in the Control Panel.
A specified logon session does not exist. It may already have been terminated.
(Exception from HRESULT: 0x80070520)
When the remote server is running Windows Server 2008, the scheduled task does not appear in the Task Scheduler MMC of the server. However, from the software Server, in Archive Manager, the plan is created and the scheduled task can be opened with an access denied error by right clicking the plan and selecting ‘edit schedule’. The plan will not run and the remote server will not show aiqremote process running in Task Manager. After the attempt to run the plan, the plan status in the Details node may read ''A specified logon session does not exist''.
CAUSE
A group policy is preventing Stored User Names and Passwords from storing the Scheduled Task credentials specified in the run as field of the task. For more information on Stored User Names and Passwords, see http://technet.microsoft.com/en-us/library/cc776783.aspx
RESOLUTION
Modify the local group policy on the remote server. If the problem is domain-wide, check the domain-wide group policy in place in your domain. If the problem is experienced only on domain controllers, check the domain controller default policy.
Disable policy “Network access: Do not allow storage of credentials or .NET Passports for network authentication”
1.Go to Start/Administrative Tools/Local Security Policy
2.Open Local Policies/Security Options
3.In the Policy Pane, find Network access: Do not allow storage of credentials or .NET Passports for network authentication and set to Disabled.
Open a command prompt as administrator and type: gpupdate /force and hit enter. Then, go to the ArchiveIQ Server, open Archive Manager, and run through the Add Protection Plan wizard again. You should no longer receive the Task Scheduler error. Verify the task is visible in the task scheduler mmc on the the remote server. IMPORTANT: On Server 2008 you may have to add a schedule for the task on the trigger tab of the task, even though you may have added a schedule from Archive Manager.
', '', 1, 14, 0, 902, '2009-01-16 18:39:37', 84, '', '2009-05-08 20:01:18', 116, 0, '0000-00-00 00:00:00', '2009-01-16 18:37:35', '0000-00-00 00:00:00', '', '', '', 5, 0, 9, 'Add Protection Plan wizard ends with Task Scheduler error 0x80070520', 'hen clicking Finish in the Add Protection Plan wizard in Archive Manager, a Task Scheduler error window pops up that reads in part:\r\n\r\n \r\n\r\nTask Scheduler\r\n\r\nAn error occurred attempting to save the ‘Run as’ account information for the scheduled task ‘ArchiveIQRemote – [plan]’ on ‘[remote server name]’.\r\n\r\n \r\n\r\nYou can save the ‘Run as’ credentials by logging into [remote server name] and editing the scheduled task named ‘ArchiveIQRemote – [plan] from the Scheduled Tasks in the Control Panel.\r\n\r\n \r\n\r\nA specified logon session does not exist. It may already have been terminated.\r\n\r\n(Exception from HRESULT: 0x80070520)\r\n\r\n \r\n', 1, 17, ''),
(54, 'Archive IQ', 'archive-iq', '', '\r\n
Server administrators have been forced to work around the limitations of tape storage for decades. Time consuming media rotation schemes and expensive tape automation devices are in place today trying to help, but the true problem lies in the way copies of data are made. Each time a backup job is run, the majority of the backup data is redundant. A closer look at the protected data reveals that a very small percentage (under 10%) of that data actually needs to be copied, because most of the data has not changed and is already under protection somewhere within the existing backup system.
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ArchiveIQ™ is an innovative software application that eliminates the high costs associated with using disk media for data protection and archiving. This software runs on Microsoft Windows and allows companies to cost-effectively protect and archive many years’ worth of digital information at a fraction of the storage capacity normally required. This is done by completely removing all redundant data from the backup files and only storing truly unique data over time.
Organizations of every size have experienced a massive growth in electronic data over the past decade. Fueled by the Internet, e-mail, multimedia and richer file types, this data growth has crippled tape-based backup systems. The common practice of Grandfather-Father-Son (GFS) media rotation and making copies of the exact same files does not work. As the amount of production data continues to grow, the task of protecting this data only gets worse.
dataStor Shield™ protects your data in a completely different way, focusing on new and changing data and storing only truly unique information. Through advanced identification and validation techniques, data is transferred and stored only once! Redundancy is removed from the backup process, resulting in significantly easier and faster data protection. Every recovery-point is a “FULL” backup - administrators no longer need to patch together incremental backups to restore a particular version of data - yet the impact on servers, network and storage is considerably reduced. The innovation behind dataStor Shield™ is the only reasonable way to handle current and future data protection needs.
Data Deduplication Inefficient first-generation disk-based backup solutions simply treat disk media as if it were tape. Each full backup image contains a complete copy of the backed-up data, whether it differs from the previous backup. Organizations that use these legacy backup solutions often can only afford to keep one week’s worth of backup images on disk due to their size. Older backup images are either deleted or copied off to tape to free up disk space.
As the term implies, data deduplication is the process of removing duplicate data. Since a large percentage of a legacy backup image is redundant, employing data deduplication can dramatically lower the cost of disk-based backup by efficiently using disk space and simplifying administrative overhead. dataStor’s data deduplication technology uses advanced, patent-pending techniques to identify and remove redundant data not only at the file level but also at the sub-file level, making the most of your disk capacity. Redundant data is eliminated sub-file, cross-file, cross-drive and cross-server, resulting in a large reduction of data that needs to be transferred and stored. dataStor customers are storing many months’ worth of daily FULL backups in the same (or less) storage capacity than legacy systems used for only one week’s worth of backups.
Data Recovery Efficiently creating backup images of your servers is only half the battle. Simple data recovery is equally important when it comes to saving time and money. With dataStor Shield™, data recovery could not be easier. First, every protected file is included in a full-filename index; locating and recovering specific versions of individual files takes only a few seconds using a simple search interface. Next, recovering folders, files or groups of files is painless thanks to dataStor Shield™ virtual file system technology. All recovery-points, from yesterday or 6 months ago, can be browsed like a normal file system using a familiar Windows Explorer-like interface. Once you have found the lost data you can simply drag-and-drop or cut-and-paste it back to the original or alternate location, also these virtual file systems are read-only to ensure data integrity. Finally, recovering from virus attack or loss of the entire drive can be completed with just a couple clicks. You can choose to restore to the original location or an alternate location, and you can choose to restore missing files, missing files and files that are older, or missing file and files that are different.
Data Validation Ever since the inception of data backup, it has been a best practice recommendation to test your backup images. However, most organizations do not have the time or tools needed to constantly restore data and verify its consistency. Also, backup applications on the market today only verify the backup image once - at the time it is created. This means if a problem exists in a backup image it won’t be discovered until it is too late, and data will be lost. dataStor Shield™ was designed from the ground up with data integrity being the foremost concern. Data is not only validated when it first enters the dataStor Shield™ system, it is also periodically and transparently restored and validated in the background. If a problem exists, the system will notify the administrator and automatically attempt to repair itself during the next backup run.
Free Product Evaluation The first step to understanding data deduplication and dataStor Shield™ is a free product evaluation. By running the software in your specific environment you will quickly learn how data deduplication improves data protection.
TechValidate is a trusted authority for what works in IT. TechValidate''s Product Experience Network facilitates the sharing of verified, yet anonymous feedback and experiences about how IT products work in the real world.
Data Storage Group, Inc., trade name dataStor, has developed patent pending software-based data deduplication technology that removes redundant data simultaneously across multiple physical and virtual machines.
As redundant data is removed, backup storage requirements are significantly reduced to 1/20th the original capacity and the resulting network transfer rates are 20 times faster. This dramatically streamlines and optimizes the data backup and recovery process. dataStor''s efficient deduplication technology, using minimal system resources, allows our products to scale from large enterprise environments to single-user netbooks. Presently, we are the only vendor that can offer this level of scalability.
This innovative software application family is called, dataStor Shield, and was designed from the ground up to solve all of the problems associated with legacy tape-based systems, at a substantially lower cost to the customer!
Founded in 2005, dataStor is privately held and headquartered in Longmont, Colorado.
dataStor''s innovative software dramatically lowers the amount of disk storage required to protect and retain days, months and years of digital information. Customers who use dataStor solutions obtain all of the benefits of online disk at a lower cost normally associated with tape. Some of our customers are listed below.
The primary mission of the Federal Emergency Management Agency is to reduce the loss of life and property and protect the Nation from all hazards, including natural disasters, acts of terrorism, and other man-made disasters, by leading and supporting the Nation in a risk-based, comprehensive emergency management system of preparedness, protection, response, recovery, and mitigation.
Exterran Partners provides natural gas contract compression services to customers nationwide. Its services include designing, installing, operating, repairing, and maintaining compression equipment.
EOG Resources, Inc. (EOG), together with its subsidiaries, explores for, develops, produces and markets natural gas and crude oil primarily in major producing basins in the United States of America (United States), Canada, offshore Trinidad, the United Kingdom North Sea and other international areas.
UT Medicine is a team of more than 300 physicians and medical professionals seeing patients in 17 locations across San Antonio and south Texas. We are the largest multi-disciplinary practice in central Texas.
ARCADIS is an international company providing consultancy, engineering and management services in infrastructure, environment and buildings, to enhance mobility, sustainability and quality of life. ARCADIS develops, designs, implements, maintains and operates projects for companies and governments.
ACT Conferencing delivers customized, high-touch audio, web and video conferencing services to organizations worldwide. The company''s mission is to provide a full range of products and services to meet the growing demand for conferencing worldwide. This goal was quickly realized as ACT grew rapidly throughout the North American, European and Asian Pacific markets.
Nova Biomedical is the world technology leader in the development of fast whole blood analyzers to support the care of critically ill patients. Compared to any competitive alternative, Nova analyzers have the most extensive stat test menus and deliver these tests in the shortest time at the lowest costs.
Fairmont General Hospital is a private, non-profit, community hospital founded in 1939. The hospital provides a wide variety of patient services and is accredited by the Joint Commission and the American College of Surgeons Commission on Cancer.
Round Rock, Texas, with a population of 92,557, is located 15 miles north of Austin in the Central Texas hill country. Round Rock is one of the fastest growing and best managed cities in Texas. The city has maintained high quality of life while becoming a major center for economic development in Central Texas.
PegasusTSI has 35 year history of providing Innovative Engineering, Procurement and Construction Management (EPCm) services domestically and worldwide.
Saddleback Memorial has been recognized for its medical excellence, as well as its work within the community. In addition to 24-hour emergency services and critical care in a highly advanced center, our state-of-the-art Electronic Medical Record system ensures our patients receive the best, safest possible care.
St. Vrain Valley School District is the educational home of more than 24,000 of Colorado’s students. The tenth largest school district in the state, St. Vrain Valley operates 44 schools that are spread over 411 square miles.
Westminster is an award-winning community with an international reputation for livability, a tradition of excellence in parks and recreation, a leadership role in technology and a reputation for sound financial management.
Denver Seminary is a 93,000 sf campus in Denver, Colorado dedicated to cultivating vibrant and transformative graduate-level theological education.
Matrix Design Group, Inc. (Matrix) is an award-winning interdisciplinary planning and engineering firm specializing in professional engineering consulting for both the private and public sectors, including communities, municipalities, and governmental organizations.
The Elgin Independent School District is located approximately 22 miles east of Austin. Elgin ISD comprises more than 168 square miles in portions of Bastrop, Lee, and Travis Counties and provide educational facilities and resources to meet the needs of more than 3500 students on five campuses.
The Boulder Valley School District (BVSD) stretches over 500 square miles from the peaks of the Continental Divide to the suburbs of Denver. The district serves approximately 28,500 students and employs over 4,000 people.
Established in 1966, Premier Members Federal Credit Union is a fast growing financial institution with over 27,000 members based out of Boulder, Colorado.
The Department of Veterans Affairs (VA) was established on March 15, 1989, succeeding the Veterans Administration. Of the 24 million veterans currently alive, nearly three-quarters served during a war or an official period of conflict. About a quarter of the nation''s population, approximately 74.5 million people, are potentially eligible for VA benefits and services because they are veterans, family members or survivors of veterans.
The RMH Group, a Denver-based mechanical, electrical, and industrial process consulting engineering firm, has served local and national clients for 46 years.
CTSI is a full service technology and communications solutions provider specializing in customized solutions for healthcare, education, government, houses of worship, and corporate customers.
We are a one vendor solution for all technology and communication needs. Our unique mix of professionals allows us to offer healthcare and education specific communication systems, audiovisual systems, fire detection systems, security systems, professional sound and multimedia systems, voice systems, voice/data internetworking systems, and certified premise wiring.
LAN is a national engineering firm offering planning, engineering, and program management services. LAN is consistently rated in the top 100 A/E firms by Engineering News-Record magazine.
The Hunt Family ("Hunt Group") through Petro-Hunt, L.L.C. and Petro-Hunt International, L.L.C., ("Petro-Hunt Group") is one of the largest privately held independent energy group of companies in the world. Petro-Hunt Group principal business interests in the energy industry include oil and gas exploration, development and production, gas processing, pipeline transportation and refining.
North Wind, Inc. is a small business leader in the environmental management, engineering, construction, scientific consulting, and information technology industries.
HealthFitness is an award-winning provider of integrated health and fitness management services for employees and individuals. HealthFitness offers on-site, telephonic and Web-based workplace population programs that help improve employee health and fitness along the continuum of care. They bring more than 30 years’ experience to Fortune 500 clients, the health care industry, and individual consumers.
Calling on knowledge gained from almost 100 years of experience, 1859 Historic Hotels blends classic hospitality skills with state-of-the-art technology to provide effective management styles for any situation.
Protocols® is a multidisciplinary consulting firm that specializes in medical settlement planning for all parties involved in workers'' compensation and personal injury liability cases -- from the simple to the complex.
Temple is located in the heart of Central Texas connecting with the international markets of Mexico.
Britz Fertilizers, Inc. (BFI)is a full service California agricultural retailer and wholesaler of fertilizers, chemicals, seed, application and a wide variety of on-farm services including aerial & satellite imagery.
Hidalgo County government strives to be accessible and responsive to their citizens’ needs. They are committed to providing excellent public service through the values of leadership, open government, fairness, respect and teamwork.
Williamson County is located in Central Texas, just north of Travis County which contains the state capitol of Austin.
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(85, 'How to move an archive from one store to another store', 'how-to-move-an-archive-from-one-store-to-another-store', '', '
Article ID
:
000011
Last Review
:
October 9 ,2008
Revision
:
1.0
SUMMARY
This article pertains to dataStor Shield™ and ArchiveIQ™.
This article describes how to manually move an archive from one store to another store using the synchronization option built into our software, and configure the protection plan to use the new store.
INTRODUCTION
Synchronization was developed to enable store or archive level redundancy between two software Servers. It is also useful for moving archives within a single software Server from one store to another store. Synchronization is not simply a copy of an archive''s common content and catalog or catalogs. The synchronization process rebuilds the indexes of the archive that are used during plan runs.
Background
Our software intelligently protects data on company servers by creating protection plans, or archives, for sets of data and efficiently storing the data in a central repository called a store on the back end of the system. A store is a repository for one or more archives, for one or more servers. Multiple stores may be set up to house different kinds of data, or to balance disk space requirements. It is possible to move an archive from one store to another store using the synchronization option built into the software, and configure the protection plan to use the new store going forward. Once the protection plan is reconfigured and tested, the archive may be purged from the original store. The synchronization option may be used to copy all archives to a new store, a single, complete archive to a new store, or one or more points in time of an archive to a new store. It may take significant time to complete, depending upon the number of items protected, size, and number of points in time. If an entire store needs to be copied to a new server, consider running a script instead. See How to copy a store to a new installation.
How to synchronize an archive
The synchronize option built into our software is accessible at the command line. Follow these steps to copy an archive from one store to another store:
1. Prepare to synchronize by creating a destination store in Archive Manager, if the destination store does not already exist. Note the name of the source store, archive, and destination store.
2. Open a command prompt and navigate to the software install directory. For example, to change to the default install directory type: cd "c:\\Program Files\\DSG\\ArchiveIQ Enterprise Server" and hit enter.
3. Set the destination store to be a replica of the source store. Enter the replica command. The syntax for the command is:
AIQ OBJECTSTORE REPLICA -isreplica {true | false}
-replicastore -replicadevice
-originalstore -originaldevice
Example 1: To set Store2 to be a replica of Store1, the command line would be:
4. Enter the synchronize command. The syntax for the command is:
AIQ OBJECTSTORE SYNC -source -destination
[-sourcedevice ]
[-destinationdevice ]
[-archive ]
[-time {$latest$ | }]
[-verbose]
Example 1 of Usage: If you wish to sync an entire archive, ‘Archive1'', from source store ‘Store1'' to destination store ‘Store2'' on the same ArchiveIQ Server, the command line syntax to translate the archive to the new store would be:
Example 2 of Usage: If you wish to move a single point in time of an archive, use the -time option. Specify ''$latest$'' (default) for the latest version, or a specific restore point.
The time specified can be:
the numeric leading portion of the archive catalog, e.g., 20060222.3.105802.376
the numeric portion of the archive path prefaced with ''UTC-'', e.g., UTC-2006.06.16-22.44.18.078
Use the AIQ ARCHIVE LIST command to view a list of restore points for a given archive. Command line syntax would look like: AIQ ARCHIVE LIST -store Store1 -archive Archive1.
Example of command line syntax to sync a single restore point:
Note: If you need to run the plan during the sync, and the archive is very large, consider sync-ing the penultimate restore point instead of the latest since sync-ing the latest will interfere with the next plan run''s ability to re-write latest.archive.
5. Set the destination store to no longer be a replica store. Enter the replica command with -isreplica set to false. Example:
6. Verify the destination store. In Archive Manager, in the tree pane under the Stores node, right click the destination store to which you just synchronized, and select Verify Now. Allow the verify task to finish and confirm success before proceeding. The task will show up in the store''s task history when it is completed. Right-click the store and select Task History from the contextual menu. If any errors are reported view the log for more information.
7. Configure the protection plan to use the destination store.
a. In Archive Manager, under the Remote Servers node, right click the protection plan just synchronized to the destination store, and select properties.
b. Click the advanced tab, scroll to the Target section, and change to Device and Store fields to reflect the new store information. In the above example, the device field would contain a UNC path \\\\aiqserver\\Store1$ and would be modified to \\\\aiqserver\\Store2$. The Store field would contain the store name Store1 and would be modified to Store2. If there are spaces in the store name you do not need to add quotation marks around these settings.
c. Modify the store setting for the archive in ArchiveIQManager.exe.config.
i. Browse to the software install directory, e.g. c:\\Program Files\\DSG\\ArchiveIQ Enterprise Server, and make a copy of ArchiveIQManager.exe.config for backup.
ii. Open archiveiqmanager.exe.config in notepad .
iii. Under the Edit menu, use find to go to the archive name in the config file, e.g. Archive1.
iv. In the plan section of code for your archive, look for ‘store='' and change the value in quotation marks to reflect the new store, e.g. store="Store2"
v. Save and close the file
vi. Close and re-open Archive Manager
vii. Run the plan and verify functionality
8. Delete the original archive, if desired. Before doing so, test to make sure the new settings are correct and protection plans are running successfully.
a. To delete the original archive, open Archive Manager and navigate to the Stores node (not Remote Servers node). Under the old store, e.g. Store1, click the plus sign next to Archives, then navigate to the archive, e,g, Archive1. Right click the archive and select delete. NB: Do not mistakenly delete the protection plan of the remote server under the remote server node. This is needed for the plan to run to the new store.
b. Purge the source store according to your purge schedule or purge immediately, as desired. To purge immediately, right click the store''s Expired Items under the Stores node, e.g. Store1, and select ‘Delete Expired Items''. Complete the wizard.
APPLIES TO
Enterprise Server
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(83, 'Remote system receiving error: "Cannot Copy FileName: Cannot read from the source file or disk"', 'remote-system-accessing-viewstor-via-url-receiving-error-cannot-copy-filename', '', '
Article ID
:
000007
Last Review
:
July 29 ,2008
Revision
:
1.0
SUMMARY
This article pertains to dataStor Shield™ and ArchiveIQ™.
This article describes how to copy and paste files larger than 50000000 bytes from a remote system using a UNC path to a store in the format of \\\\servername\\ViewStor\\.
You try to copy and paste a file that is larger than 50000000 bytes from a Web folder on the software Server. The UNC path is in the format of etc. You may receive an error message that is similar to the following:
Cannot Copy FileName: Cannot read from the source file or disk
The ViewStor log in the install directory reports no problem from ViewStor. Further, the copy and paste works from the software server itself, just not from a client machine.
CAUSE
From Microsoft KB 900900:This issue occurs because a security change in Windows XP SP2 affects the Web Distributed Authoring and Versioning (WebDAV) redirector. This security change makes sure that an unauthorized server cannot force a client computer into a denial of service attack. If you try to download a file that is larger than 50000000 bytes, the client computer interprets this download as a denial of service attack. Therefore, the download process stops.
RESOLUTION
The setup for the software on the software server changes 2 values for the WebClient service to be able to access files larger the 50 million bytes.
Under HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\WebClient\\Parameters there are 2 values that are changed to 0xffffffff, FileSizeLimitInBytes and FileAttributesLimitInBytes.
These values may have to be modified in the registry of a remote computer accessing the store via UNC path (i.e. \\\\[ArchiveIQServer]\\ViewStor...) to support copy and paste of files larger than 50 MB. After changing these values you will have to reboot the system.
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(61, 'Terms of Use', 'terms-of-use', '', '
AGREEMENT BETWEEN USER AND DATA STORAGE GROUP
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The Data Storage Group Web Site is comprised of various Web pages operated by Data Storage Group.
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The Data Storage Group Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Data Storage Group Web Site constitutes your agreement to all such terms, conditions, and notices.
\r\n
MODIFICATION OF THESE TERMS OF USE
\r\n
Data Storage Group reserves the right to change the terms, conditions, and notices under which the Data Storage Group Web Site is offered, including but not limited to the charges associated with the use of the Data Storage Group Web Site.
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LINKS TO THIRD PARTY SITES
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The Data Storage Group Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Data Storage Group and Data Storage Group is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Data Storage Group is not responsible for webcasting or any other form of transmission received from any Linked Site. Data Storage Group is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Data Storage Group of the site or any association with its operators.
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NO UNLAWFUL OR PROHIBITED USE
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As a condition of your use of the Data Storage Group Web Site, you warrant to Data Storage Group that you will not use the Data Storage Group Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Data Storage Group Web Site in any manner which could damage, disable, overburden, or impair the Data Storage Group Web Site or interfere with any other party''s use and enjoyment of the Data Storage Group Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Data Storage Group Web Sites.
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USE OF COMMUNICATION SERVICES
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The Data Storage Group Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
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Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
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Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
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Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
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Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another''s computer.
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Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
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Conduct or forward surveys, contests, pyramid schemes or chain letters.
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Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
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Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
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Restrict or inhibit any other user from using and enjoying the Communication Services.
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Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
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Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
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Violate any applicable laws or regulations.
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Data Storage Group has no obligation to monitor the Communication Services. However, Data Storage Group reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Data Storage Group reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
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Data Storage Group reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Data Storage Group''s sole discretion.
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Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Data Storage Group does not control or endorse the content, messages or information found in any Communication Service and, therefore, Data Storage Group specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Data Storage Group spokespersons, and their views do not necessarily reflect those of Data Storage Group.
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Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
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MATERIALS PROVIDED TO DATA STORAGE GROUP OR POSTED AT ANY DATA STORAGE GROUP WEB SITE
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Data Storage Group does not claim ownership of the materials you provide to Data Storage Group (including feedback and suggestions) or post, upload, input or submit to any Data Storage Group Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Data Storage Group, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
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No compensation will be paid with respect to the use of your Submission, as provided herein. Data Storage Group is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Data Storage Group''s sole discretion.
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By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
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LIABILITY DISCLAIMER
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THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE DATA STORAGE GROUP WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. DATA STORAGE GROUP AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE DATA STORAGE GROUP WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE DATA STORAGE GROUP WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
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DATA STORAGE GROUP AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE DATA STORAGE GROUP WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. DATA STORAGE GROUP AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DATA STORAGE GROUP AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE DATA STORAGE GROUP WEB SITE, WITH THE DELAY OR INABILITY TO USE THE DATA STORAGE GROUP WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE DATA STORAGE GROUP WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE DATA STORAGE GROUP WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF DATA STORAGE GROUP OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE DATA STORAGE GROUP WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE DATA STORAGE GROUP WEB SITE.
Data Storage Group reserves the right, in its sole discretion, to terminate your access to the Data Storage Group Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, U.S.A. in all disputes arising out of or relating to the use of the Data Storage Group Web Site. Use of the Data Storage Group Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Data Storage Group as a result of this agreement or use of the Data Storage Group Web Site. Data Storage Group''s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Data Storage Group''s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Data Storage Group Web Site or information provided to or gathered by Data Storage Group with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Data Storage Group with respect to the Data Storage Group Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Data Storage Group with respect to the Data Storage Group Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
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The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
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Any rights not expressly granted herein are reserved.
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NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
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Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider''s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.
Data Storage Group is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Data Storage Group Web site and governs data collection and usage. By using the Data Storage Group website, you consent to the data practices described in this statement.
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COLLECTION OF YOUR PERSONAL INFORMATION
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Data Storage Group collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Data Storage Group also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
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There is also information about your computer hardware and software that is automatically collected by Data Storage Group. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Data Storage Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Data Storage Group Web site.
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Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Data Storage Group public message boards, this information may be collected and used by others. Note: Data Storage Group does not read any of your private online communications.
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Data Storage Group encourages you to review the privacy statements of Web sites you choose to link to from Data Storage Group so that you can understand how those Web sites collect, use and share your information. Data Storage Group is not responsible for the privacy statements or other content on Web sites outside of the Data Storage Group and Data Storage Group family of Web sites.
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USE OF YOUR PERSONAL INFORMATION
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Data Storage Group collects and uses your personal information to operate the Data Storage Group Web site and deliver the services you have requested. Data Storage Group also uses your personally identifiable information to inform you of other products or services available from Data Storage Group and its affiliates. Data Storage Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
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Data Storage Group does not sell, rent or lease its customer lists to third parties. Data Storage Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Data Storage Group may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Data Storage Group, and they are required to maintain the confidentiality of your information.
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Data Storage Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
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Data Storage Group keeps track of the Web sites and pages our customers visit within Data Storage Group, in order to determine what Data Storage Group services are the most popular. This data is used to deliver customized content and advertising within Data Storage Group to customers whose behavior indicates that they are interested in a particular subject area.
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Data Storage Group Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Data Storage Group or the site; (b) protect and defend the rights or property of Data Storage Group; and, (c) act under exigent circumstances to protect the personal safety of users of Data Storage Group, or the public.
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USE OF COOKIES
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The Data Storage Group Web site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
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One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Data Storage Group pages, or register with Data Storage Group site or services, a cookie helps Data Storage Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Data Storage Group Web site, the information you previously provided can be retrieved, so you can easily use the Data Storage Group features that you customized.
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You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Data Storage Group services or Web sites you visit.
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SECURITY OF YOUR PERSONAL INFORMATION
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Data Storage Group secures your personal information from unauthorized access, use or disclosure. Data Storage Group secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
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CHANGES TO THIS STATEMENT
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Data Storage Group will occasionally update this Statement of Privacy to reflect company and customer feedback. Data Storage Group encourages you to periodically review this Statement to be informed of how Data Storage Group is protecting your information.
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CONTACT INFORMATION
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Data Storage Group welcomes your comments regarding this Statement of Privacy. If you believe that Data Storage Group has not adhered to this Statement, please contact Data Storage Group at support@datastor.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.
The Microsoft Partner Program was launched in October 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful.
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With more than a quarter century of industry expertise, Seagate continues to be the driver of innovative solutions for the storage industry. Today no other hard drive manufacturer matches Seagate’s breadth of solutions. With more than 40 products covering home computing to enterprise data centers, Seagate delivers advanced solutions for every industry that requires digital storage. The company leads the industry in research and development, with a focus on bringing to market new technologies that will meet the needs of future generations. Since its inception, Seagate has consistently delivered breakthrough innovations and raised the bar for digital storage solutions.
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HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work.
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The IBM System Storage Proven program is designed to help clients identify storage solutions that have been pre-qualified for interoperability with IBM System Storage products. IBM helps take the guesswork out of putting a total solution together to help simplify your purchase decision, freeing you to focus on running your business.
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Founded in 1980, Quantum is the leading global storage company specializing in backup, recovery and archive solutions. Customers’ data protection and retention challenges are complex and rapidly evolving, and the need for a category expert is essential to success. Because all of Quantum’s resources are dedicated to backup, recovery and archive, the company offers the focused expertise, customer-driven innovation and platform independence that storage generalists, such as system OEMs and primary storage providers, cannot match. This combination helps customers solve data protection and retention issues more easily, effectively and securely. In addition, unlike start-ups that offer point products or technologies, Quantum has the global scale and scope to support a worldwide customer base, along with a comprehensive portfolio of systems, software, devices and services.
The core leadership team has over 100 years of combined experience creating and delivering storage applications for industry giants like Microsoft, Seagate, and VERITAS.
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Brian Dodd, President and CEO.
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Mr. Dodd, Co-Founder, has over 25 years of experience developing software for storage management and high-performance computing systems. He was responsible for leading the engineering teams in designing, developing and delivering VERITAS Software’s Hierarchical Storage Management (HSM) products to the market. He was also responsible for leading the co-development efforts of the Remote Storage Services technology with Microsoft Corporation. This technology currently ships as part of the Windows 2003 Operating Systems. During his time at Cray Research, Mr. Dodd led the region-wide US Department of Energy Applications Support teams responsible for developing and optimizing applications for massively parallel computing systems. He holds a BS in Applied Geophysics from UCLA and has received numerous awards for his accomplishments in scientific computing from IBM and Cray Research.
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Mike Moore, Executive Vice President and CTO.
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Mr. Moore, Co-Founder, has over 15 years of experience developing enterprise software for storage network systems and management applications. He has specialized in storage management application development for the Microsoft Windows platforms with a vision to provide access to data within archival systems with end-user transparency. He has held various senior engineering positions with VERITAS Software, ASG Software Solutions (formerly Dirig Software), and Convergys (formerly CBIS). Most recently, Mr. Moore helped to deliver the VERITAS Data Lifecycle Manager product and key software components for WinINSTALL LE and Remote Storage Services technology embedded into Windows 2003 Operating Systems. He holds a BS in Computer Science from Truman State University.
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Mike Lakowicz, Vice President of Business Development & Technology Partnerships.
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Mr. Lakowicz has 30 years business and technology development experience in the storage industry. He has held VP, Director or Sr. Manager Titles for Business Development, Product Strategy, Sales Management, Key Account Management and Applications Engineering with Quantum, Certance, Seagate, Conner Peripherals, Archive and Cipher Data Products. Mr. Lakowicz has successfully developed and placed new product concepts with volume OEMs such as Dell, IBM and Sun. He holds a BS in Business from Franklin Pierce College.
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Finance Advisor
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John B. Greet, Finance.
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Mr. Greet is the principal of Greet & Associates, LLC, a consulting firm that provides both financial management services to early-stage and established companies, and assistance to start-ups in the development of business plans, financial projections, funding and other development strategies. A British Chartered Accountant, John is a seasoned financial executive with broad experience across industries in both US and international environments.
A. Data deduplication is a technology that reduces storage requirements by identifying and removing redundant data.
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Q. What data deduplication techniques does ArchiveIQ™ use? A. ArchiveIQ™ uses three data deduplication techniques to identify and remove redundant data. First, all data is compressed using advanced data compression. Second, a global single-instance-storage (G-SIS) is used to remove redundant data at the file-level regardless of file name, path or even server. Third, active files are analyzed at a sub-file level to remove redundancy which helps with problem files like PSTs, Exchange EDBs and SQL databases.
Q. Does ArchiveIQ™ replace my existing backup application? A. Yes, ArchvieIQ can protect data without a third-party backup application. This is just one more cost savings offered by the solution.
Q. Is data deduplicated before it touches the network? A. Yes, often called "source-based" data deduplication, ArchiveIQ™ removes redundant data on the protected server before any data is transferred across LAN or WAN network connections.
Q. Does ArchiveIQ™ require proprietary hardware? A. No, ArchiveIQ™ is a software only solution that runs on Microsoft Windows. The administrator has freedom to choose the best hardware to fit their needs and budget.
Q. Can ArchiveIQ™ protect data stored on non-Windows based servers (Linux, Solaris, HP-UX, etc. . .)? A. Yes, ArchiveIQ™ can "post process" data that has been transferred from non-Windows based servers. For example, a database backup on HP-UX is transferred to the ArchiveIQ™ server and then deduplicated and stored efficiently by a local protection plan.
Currently, ArchiveIQ™ only supports "source based" data deduplication on Microsoft Windows.
Q. What is the difference between "source based", "post process" and "in-line" data deduplication? A. One important aspect of data deduplication is WHERE the redundant data is processed and removed. "Source based" products process and remove redundant data on the protected server, before it is transferred across the network. "Post process" and "in-line" products process data in a central location and only store unique data. "Post process" also requires extra disk space to cache the data before redundant data is removed.
Q. Can iSCSI connected storage be used by ArchiveIQ™ to store deduplicated data? A. Yes, ArchiveIQ™ uses standard NTFS volumes to store deduplicated data. These NTFS volumes can be internal, iSCSI and Fibre Channel connected.
Q. Can ArchiveIQ™ use UNC paths (CIFS\\SMB, NFS) to store deduplicated data? A. No, the NTFS stores that ArchiveIQ™ uses to store deduplicated data must be attached to the ArchiveIQ™ server using internal, iSCSI and Fibre Channel connections.
Q. Does ArchiveIQ™ install agent software on all the protected servers?
A. No, the only thing that ArchiveIQ™ puts on the protected server is a scheduled task. This scheduled task remotely executes the deduplication process directly from the ArchiveIQ™ server. This configuration simplifies future software upgrades because only the ArchiveIQ™ server must be upgraded. Every scheduled task is still managed centrally through the ArchiveIQ™ management interface.
Q. What is the overhead (CPU and memory) of the deduplication process running on the protected server? A. The memory usage of the deduplication process running on the protected server is less than 20MB. The CPU utilization varies based on the number and speed of the CPU(s). On most modern servers the CPU utilization ranges between 25-35% while the plan is running.
Q. Can the ArchiveIQ™ server be a virtual machine? A. Yes, since ArchiveIQ™ fully distributes the data deduplication process across the protected servers the overhead on the ArchiveIQ™ server is much less. One thing to note is that backend processes, like data expiration and data verification, will require more CPU and memory. These backend processes will take longer if the ArchiveIQ™ server is running in a virtual machine.
Storage scalability should also be considered when ArchiveIQ™ is running in a virtual machine. Determine how much storage capacity can be connected to the virtual machine and verify this meets the needs of your environment.
Q. Can ArchiveIQ™ deduplicate and store virtual machine images (VMDK, VHD, XVA)? A. Yes, ArchiveIQ™ uses sub-file data deduplication to remove redundant data within these large files. Simply store a copy of the virtual machine images directly on the ArchiveIQ™ server and schedule a local protection plan to efficiently store these images. The original image can be overwritten every day with new images while ArchiveIQ™ is keeping a deduplicated backup history.
Q. Can ArchiveIQ™ deduplicate and store Microsoft Exchange storage groups? A. Yes, ArchiveIQ™ uses the VSS framework found in Windows 2003 or later to capture a consistent image of Exchange storage groups while they are mounted. After ArchiveIQ™ has a consistent image it uses sub-file data deduplication to remove redundant data found in the large EDB files. Every recovery point is a FULL backup, but the disk space used is far less.
Q. Can ArchiveIQ™ deduplicate and store Microsoft SQL databases? A. Yes, ArchiveIQ™ uses the VSS framework found in Windows 2003 or later to capture a consistent image of SQL databases while they are in use. After ArchiveIQ™ has a consistent image it uses sub-file data deduplication to remove redundant data found in the large MDF files. Every recovery point is a FULL backup, but the disk space used is far less.
August 7th, 2008 | by stephen | Large companies merging together and having various data backup system utilizations can equal one major headache for those tasked with weaving the mess into something viable. Some how I knew I had just stepped in it when the deal was finalized. Literally. Virtually overnight our company nearly doubled in size and I was staring right into the face of one heck of a screwed up data protection/recovery and backup quagmire. Since the merger I have been struggling with several different backup systems, namely NetBackup, BackupExec and NetVault across several different tape libraries and backup-to-disk fiber channel/iSCSI SANs/NAS systems. As you might imagine it is incredibly difficult to not only manage all of these different environments but we also have had to consolidate and clean up and out about five years worth of bits and pieces. usually when you have this much junk to throw out you can just call Waste Management and have them roll a dumpster off into the driveway. No such luck with this mess! Did I mention all of the outdated servers that have been dropping like a rock of late? I’ll save that for another post.
dataStor Shield™ source-side deduplication technology uses a sub-file adaptive content factoring process which is globally distributed across all production servers, or client computers. The patent-pending process is technologically superior to other software-based solutions in that the fully distributed method is extremely efficient with core memory, network bandwidth and computing resources, allowing the process to run on laptop computers up to large networks of enterprise servers.
A 30-day free, no obligation evaluation is offered for each of our products
Scalable Business Server
This software is designed to work from the small business up to the enterprise level. With our “Pay-As-You-Grow” licensing your company can start protecting its data at a cost that is right for you.
This single server solution supports DAS, NAS, SAN and removable disk cartridges. It has the built in capatibility to work easily with Microsoft Exchange and SQL Server.
This single user software is ideal for backing up all your personal information. Its intuitive user interface makes it easy to implement and use, and contains the same powerful deduplication technology at a price that can’t be beat.
In addition to the options available to use ArchiveIQ in the data transfer process, this article focuses on the configuration of ArchiveIQ after data has been transferred from an old server to a new server.
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INTRODUCTION
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When a production server is decommissioned or fails and a new server takes its place, ArchiveIQ Remote Accelerator will need to be configured to protect the new server. In addition, ArchiveIQ may be used to restore data to the new server. If both servers still function and are in the same location, a transfer of live data from one to the other may be the best option. Afterward, configuration of ArchiveIQ to protect the new server is the same as adding a new server and plan in Archive Manager. Alternately, depending upon circumstances, a point in time restore of a protection plan to an alternate location on the new server may be performed. This article focuses both on the configuration of ArchiveIQ after the data has been transferred to the new server, and on the options available to use ArchiveIQ in the data transfer process. ArchiveIQ configuration is discussed in three different scenarios:
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1.New server is temporarily at the same location as the ArchiveIQ server
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2.New server is already at the remote location and an external storage device is available
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3.New server is already at the remote location and an external storage device is not available
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MORE INFORMATION
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New server is temporarily at the same location as the ArchiveIQ server
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If a new server requires that a large data set be restored from an ArchiveIQ point in time, the best option would be to restore the data to the server before shipping it out. The restore window and the preparation for subsequent plan runs are two reasons to choose this option. Add the new server to the local area network of the ArchiveIQ Server for maximum transfer rate. After restoring the data, configure and run a protection plan for the new server twice before shipping it out. This will significantly shorten the backup window on the initial runs, since ArchiveIQ identifies the data and verifies the store contents on its initial plan runs.
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If you prefer to give the new server the same name as the old server, follow these steps:
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•After data has been transferred and you are ready to decommission the old server, follow Microsoft best practices for removing the old server from the domain and adding the new server to the domain.
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•ArchiveIQ uses the remote server computer name to run plans. Make sure DNS records for the new server are updated on all DNS servers. Run ipconfig /flushdns on the ArchiveIQ server.
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•Create a scheduled task on the new server that matches the settings on the old server. Copy the scheduled task name, Run line, Start in directory, Run as settings and schedule from the old server and manually create a scheduled task on the new server with these settings.
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•If the drive letter of the volume you wish to protect has changed on the new server, make sure that is reflected in the protection plan. In Archive Manager, right click on the protection plan, select Properties, and select the Folders tab to verify this setting. Select the Advanced tab of the protection plan. Confirm the logfile and temp setting for the plan.
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•If a cache is in use, confirm cache settings are correct. Right click the store of the protection plan, select properties, and check the remote cache setting for the protection plan. Copy the cache from the old server to the new server.
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To avoid the manual steps above, give the replacement server a new name, add it to the domain, restore the data, then create a new plan with the new server name. Run the plan two times initially to identify the data and verify the contents already exist in the store. ArchiveIQ will find the items in the store and will not have to transfer them across the wire. However, it may have to read items from the store across the wire for any changed items that are not in the cache.
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If you give the new server a new name, and decide to delete the old plans and old server in the Remote Servers node, be careful not to check the box to delete the associated archive or you will permanently delete all points in time for the archive. When you delete these protection plans including the associated archive, you delete the catalogs that are used to restore points in time for those plans. So long as you do not put a checkmark in the ‘delete associated archive’ box when you delete the plans from the Remote Servers node, then the archives still exists and may be accessed under the store/archives node in Archive Manager.
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New server is already at the remote location and an external storage device is available
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If an external storage device is available, consider restoring a point in time from the old server plan to it while it is on the local network of the ArchiveIQ Server, or plugged directly into the ArchiveIQ Server, and shipping the external device to the new server location. Then, copy the data from the external device to the new server. If the size of the data set to be restored is large, this option may be preferable to restoring data across a WAN connection. To retain the security settings on the restored files and folders, be sure the external device contains an NTFS volume and that it is connected to a system that is a member of the Windows domain.
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New server is already at the remote location and an external storage device is not available
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Once the new server is visible to the ArchiveIQ Server via mapped drive or DNS entry, and appropriate security permissions are in place, data may be restored directly to the new server. If necessary create the mapped drive using the IP address of the new server. The ArchiveIQ Server must have full access to a share on the new server. If the new server is to be a member of the domain, add it to the domain prior to a restore to meet these requirements. For large data sets, consider the other two options prior to restoring data across a WAN link, given the inherent limit to the rate that data can transfer across the WAN.
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APPLIES TO
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ArchiveIQ Enterprise Server
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Keywords:
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Replace a server, add a server, restore data, 0000011
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\r\n', '', 1, 14, 0, 902, '2008-09-30 16:37:39', 89, '', '2008-10-02 15:06:28', 84, 0, '0000-00-00 00:00:00', '2008-10-01 01:00:00', '0000-00-00 00:00:00', '', '', 'show_title=0\nlink_titles=\nshow_intro=\nshow_section=0\nlink_section=\nshow_category=\nlink_category=\nshow_vote=\nshow_author=\nshow_create_date=\nshow_modify_date=\nshow_pdf_icon=\nshow_print_icon=\nshow_email_icon=\nlanguage=\nkeyref=\nreadmore=', 7, 0, 17, 'Replace a server, add a server, restore data, 0000011\r\n', 'In addition to the options available to use ArchiveIQ in the data transfer process, this article focuses on the configuration of ArchiveIQ after data has been transferred from an old server to a new server.\r\n\r\n', 1, 71, 'robots=\nauthor='),
(87, 'How to set up store synchronization between software Servers', 'how-to-set-up-store-synchronization-between-archiveiq-servers', '', '
Article ID
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000012
Last Review
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October 30 ,2008
Revision
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1.0
SUMMARY
This article pertains to dataStor Shield™ and ArchiveIQ™.
This article describes how to set up store synchronization between two or more software Servers, and configure a scheduled task to automate synchronization.
INTRODUCTIONSynchronization was developed to enable store or archive level redundancy between two or more software Servers. Each software Server may contain one or more replicated stores of another software Server. Synchronization is not simply a copy of an archive''s common content and catalog or catalogs. The synchronization process rebuilds the indexes of the archive that are used during plan runs.HOW TO SYNCHRONIZE AN ARCHIVE OR STORE TO A SECOND SOFTWARE SERVERThe synchronize option built into our software is accessible at the command line. Follow these steps to synchronize an archive or store from one software Server to another:
1. Prepare to synchronize by creating the replica store on the destination software Server. In Archive Manager, on the tree pane, right click Stores and select Add Store. Complete the Add Store Wizard. The replica store is for the exclusive use of synchronization. Protection plans cannot run to a store that is defined to be a replica of another store (step 2). Note the name of the replica store and UNC path to the replica store.
2. At the source software Server set the destination store to be a replica of the source store. Open a command prompt and navigate to the software install directory. For example, to change to the default install directory type: cd "c:\\Program Files\\DSG\\ArchiveIQ Enterprise Server" and hit enter. Enter the replica command. The syntax for the command is:AIQ OBJECTSTORE REPLICA -isreplica {true | false}-replicastore -replicadevice
-originalstore -originaldevice
Example 1: To set Store2 to be a replica of Store1, the command line would be:AIQ OBJECTSTORE REPLICA -isreplica true -replicastore Store2 -originalstore Store1-replicadevice \\\\[destination server name]\\Store2$Note: at this time the –originalstore parameter is case sensitive, e.g. store1 and Store1 are treated as two different stores. Make sure you enter the -originalstore parameter in case sensitive format or sync will fail.3. Create a batch file containing the synchronize command for your environment. Open notepad and save the file in the install directory as sync[storename].bat Type the synchronize command into sync[storename].bat and save the file to the software install directory. The syntax for the command is:
Example 1 of Usage: If you wish to sync a particular archive, ‘Archive1'', from source store ‘Store1'' to destination store ‘Store2'' on a second software Server, the command line syntax for a batch file is:START AIQ OBJECTSTORE SYNC -source Store1 -destination Store2 -archive Archive1 –destinationdevice \\\\[destination server name]\\Store2$Note: the batch file must reside in the same directory as the aiq.exe executable.4. On the source ArchiveIQ Server, add a Scheduled Task to run the batch file created in the prior step.·Click Start, go to Control Panel, and Open Scheduled Tasks·Double click Add Scheduled Task·Complete the Scheduled Task Wizard. Browse to the batch file, set a desired schedule for the sync to occur, and enter the username and password used for plans to run. If not available, use a Domain Administrator account.5. Verify the replicated store periodically. On the destination software Server, open Archive Manager. In the tree pane under the Stores node, right click the replicated store and select Verify Now. The task will show up in the store''s task history when it is completed. Right-click the store and select Task History from the contextual menu. If any errors are reported view the log for more information.
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APPLIES TO
', '', 1, 14, 0, 902, '2008-10-30 22:51:17', 84, '', '2009-05-08 20:20:19', 116, 0, '0000-00-00 00:00:00', '2008-10-30 10:00:00', '0000-00-00 00:00:00', '', '', '', 3, 0, 18, 'sync synchronize synchronization -sync synch', 'This article describes how to set up store synchronization between two or more ArchiveIQ Servers, and configure a scheduled task to automate synchronization. ', 1, 58, ''),
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(137, 'The dataStor™ Advantage', 'overview-advantage-landing', '', '
Focus On Your Business.... We''ve Got Your Backups.
dataStor has developed an innovative technology designed to solve all of the problems associated with legacy tape-based systems, and the best part is that it provides a substantially lower cost to the customer! This patent pending technology, known as superCompressor™ global deduplication, increases your effective data storage capacity by identifying redundancies, allowing you to store 20 times more data, and optimizes the data at the source before it is transferred across networks, allowing your daily backups to run 10 times faster.
dataStor prides itself on its superior customer service. All customer support efforts are kept in-house, which means that you will be dealing with dataStor directly and will develop a relationship with the support team who will understand and address your individual needs.
Here’s what dataStor Shield™ can offer you:
Secure Automated Backups— Automatic backup plans ensure your data is backed-up coherently from a specific point-in-time.
Data Deduplication— Our superCompressor™ technology reduces storage requirements by identifying and removing redundant data.
Backup Verification— Verifies that every file is saved correctly and without corruption.
Disaster Recovery— Synchronization at a remote location in case the primary location goes offline and can become your primary backup target.
Data Replication— Ability to replicate data in order to have multiple copies.
Individual File Discovery— Stores are searchable down to the version level for quick file discovery.
Automated Backup Repair— Corrupted files will automatically be repaired and restored to their original state.
Software-only Solution— Our software runs on Windows and can be backed-up to most existing hardware.
Centralize Remote Office Backups— All remote office locations are managed through one centralized server.
Intuitive User Interface— Simple, easy-to-use, drag and drop, point-in-time functionality.
In Archive Manager, a SQL Server plan is added to a remote computer that is running an instance of SQL Server 2005. The ''Run'' action is selected. The plan runs and processes files, which is visibe in the plan status action node. When the plan run is ended, an error ''Environment is incorrect'' is reported in the Status window.
On the SQL Server, SQL Management Objects for SQL 2008 does not appear in Add/Remove Programs. If you try to install SMO from the installation binaries in the Remote Accelerator administrative share at UNC path \\\\[ArchiveIQServer\\AIQRemote$, you receive an ''access is denied'' error.
CAUSE
Permissions on the remote computer will not allow you to install from the administrative share.
RESOLUTION
On the SQL Server, manually copy the SMO installation binaries to a local directory and then run the installation.
On the ArchiveIQ Server, open the System applet in the Control Panel and note the computer name.
On the SQL Server, log on as an administrator and click Start and Run. Type the following UNC path and hit enter: \\\\[ArchiveIQServer]\\AIQRemote$
For a 32-bit O/S, copy SQLSysCLRTypes.msi and SharedManagementObjects.msi to a local folder.
For a 64-bit O/S, copy SQLSysCLRTypes64.msi and SharedManagementObjects64.msi to a local folder.
Double-click and install SQL Clear Types, then double-click and install Shared Management Objects.
', '', 1, 14, 0, 902, '2009-06-05 22:35:54', 84, '', '2009-06-05 22:39:52', 84, 0, '0000-00-00 00:00:00', '2009-06-05 22:22:50', '0000-00-00 00:00:00', '', '', '', 3, 0, 1, 'Environment is incorrectSQLSMO', 'In Archive Manager, a SQL Server plan is added to a remote computer that is running an instance of SQL Server 2005. The ''Run'' action is selected. The plan runs and processes files, which is visibe in the plan status action node. When the plan run is ended, an error ''Environment is incorrect'' is reported in the Status window.\r\n\r\n', 0, 12, ''),
(78, 'Logs and Logging Options in ArchiveIQ', 'logs-and-logging-options-in-archiveiq', '', '\r\n
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000004
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Author
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Eric Ortwerth
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Last Review
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August 31 ,2008
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1.1
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How to set it: In the UI, select the protection plan, right-click, and select properties. Go to the Advanced tab, and under Global Options, change the LogLevel to the desired level. Default level is summary. You may also specify a different log location and filename by setting Logfile.
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How to view it: After a protection plan runs to completion, in the UI select the protection plan of interest. In the actions pane, select History. Select a point in time and then click ‘View Log’ in the Result Details.
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What it logs: The log provides details on archive tasks, i.e. details are logged each time aprotection plan runs, including the scanning of protected directories specified in the plan, errors and warnings during the run, and results of the plan run. You will see an analysis of the data deduplication process, at the end.
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AIQ.log
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Name: aiq.log
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Location:InstallDir\\ArchiveIQ Enterprise Server
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How to set it:
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How to view it: open in notepad from the install directory, or from the command line type notepad filename and press enter.
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What it logs: An appending log of most tasks run in ArchiveIQ Manager, logging each as they run in their command line format, their status, results and exceptions or errors. You may run aiq.exe from the command line and those commands will appear in the same log. Tasks include objectstore create, archive create, archive ntfs (run plan), archive delete, store delete, verify. Expire, purge and copy are not part of the log, they are part of aiqex.log
What it logs: aiqex controls expire, purge and copy functions, and the log shows details on those functions.
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Logging Options in the User Interface
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Logging options may be accessed through ArchiveIQ Manager. Right-click on a protection plan and select properties, then go to the Advanced tab. Under Global Options the logging options may be modified.
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Logfile specifies the log location and name. By default the location is the Logs directory of the install directory.
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LogLevel modifies the amount of information logged during a plan run. Options are None, Summary, Message, Detail, Diagnostic, and Debug in increasing level of detail. Default is Summary.
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LogMode changes the mode of the log between utf8, ansi, and Unicode. One scenario where logging in unicode may be useful is when filenames protected in a plan contain characters that utf8 can not handle. A change to Unicode may clear up the problem.
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The $timestamp$ variable may be used to append a timestamp to a log file. To append a timestamp to your log files, go to the advanced tab of your protection plan. Under Global Options/Logfile add the $timestamp$ variable to the name of the log file, e.g. Logs\\hello.log.$timestamp$
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For various reasons logging may be incomplete, corrupted, or may not run at all. Some of the reasons are listed below.
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It is possible that no log for a protection plan will be linked in the Details pane of the History for that plan. A plan must complete once before the link to the log will appear in the Details pane. Especially during a baseline run of a large data set the first full run can be interrupted prior to completion. The log still exists in the Logs folder of the install directory and can be viewed from the logs folder.
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If no history for any of the plans is visible ArchiveIQ Manager may not be able to read from the task.history file located in the archives directory of the store. Check to make sure you still have a connection to the store.
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If a log has been moved from the default location to a network share, for example to a drive on the remote system itself, it will not be visible from the UI.
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By default logging is set to the ArchiveIQ Enterprise server, so if the aiqremote process dies on a remote system, or if there is a network interruption while writing to the log logging may be incomplete or interrupted. Non helpful error messages may appear in the status for the plan run. Check the plan log and aiqremote.log but look on the remote system’s application log for clues.
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If a plan does not log properly check to make sure the account used to run the plan has access to the share where the log resides.
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On occasion logs switch to a different file mode so new entries appear as garbage in the log. When no plans are running you can delete, move or rename the log to force ArchiveIQ to recreate it. Or if the content of the log is required send the file to a developer to have it repaired.
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The Application log of the operating system may be viewed in Event Viewer for some information that may not make it into ArchiveIQ logs. Include the Application log in the list of logs you check when troubleshooting ArchiveIQ issues.
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', '', 1, 14, 0, 902, '2008-10-02 15:59:44', 84, '', '2008-10-02 16:07:37', 84, 0, '0000-00-00 00:00:00', '2008-10-02 15:00:00', '0000-00-00 00:00:00', '', '', '', 3, 0, 20, 'Logs and Logging Options aiq.log aiqex.log loglevel logfile logmode $timestamp$', 'Logging provides information about the performance of various processes running in ArichiveIQ, including the AIQ process, AIQRemote process, AIQEX process, Viewstor service, and ArchiveIQManager service. In addition to plan run results and statistics, logs also record exceptions and errors the processes encountered and may aid in resolving ArchiveIQ issues. This document explains the various logs available for review, and different levels of logging available. ', 1, 34, ''),
(79, 'How to configure the ArchiveIQ Cache', 'the-archiveiq-cache-its-purpose-and-configuration', '', '\r\n
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000011
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Last Review
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October 2 ,2008
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1.0
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INTRODUCTION
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A cache is a directory created on a remote server to temporarily store a set of processed files in their deduplicated format so that they may be referenced quicker than reading them from a store that may reside across a slow network link. Caching improves performance when ArchiveIQ protects a remote system that has a large number of active files across a slow network link. An active file is a file that is new or changed within a specified period of time and that ArchiveIQ will therefore need to process to generate the delta between its original, baseline state and its current state. Anticipating that deltas must be created regularly on a highly active data set, the cache stores a set of the most active files in their deduplicated form, allowing deltas to be generated on subsequent runs without reading baselines from the store across the network. The new delta only needs to travel across the network to be written to the store. This reduces network bandwidth requirements and shortens the backup window. Caching only helps with write performance. Restores are serviced from the store directly, not re-routed through the cache. A cache is configurable by specifying its size, location, maximum number of files, how active the file must be, and how long to store an item in the cache. Please note that currently you cannot change any cache settings for a store while a protection plan is running for that store.
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·Client: the computer name of the remote system that will contain the cache for this store
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·Items: the maximum number of items permitted in the store.
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·Cache Size: the maximum size (in bytes) of the cache. The default value is 5000000000 (5,000,000,000 bytes).
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·Active Days: this sets the file activity threshold. Only files that are modified within this threshold may be cached. The default value is 14, meaning only files modified within the past 14 days may be cached.
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·Stage File: a Staged file is a file queued for transfer to the object store after all non-staged files are processed. They are usually the large files that would otherwise delay the completion of a plan run. Specify the minimum file size criteria for staging. A stage-file-size of 0 means all active files.
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·Folder: specify $temp$ to use the remote server''s system temp path, or enter the path of the folder on the remote server you wish to use for the cache.
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MORE INFORMATION
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Caching must be configured in two places in Archive Manager: First, a separate cache must be configured for each server that has a protection plan or plans that is going to use a cache. This is configured in the Remote Cache tab of the store properties. Second, each desired protection plan must be told to use the cache configured in step 1. This must be configured in the advanced tab of the properties of each protection plan that is going to use a cache.
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How to Configure the Cache
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In Archive Manager, right click the desired store and select properties. Select the Remote Cache tab and enter the name of the computer where a cache will reside. Configure the cache settings listed above as desired. Multiple computers may be added for multiple caches.
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Next, select the desired protection plan, click Properties, and the Advanced tab. Under Archive Options, set the UseCache field to True. In the event Archive Manager contains multiple stores, make sure the protection plan set for caching belongs to the store configured for caching.
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', '', 1, 14, 0, 902, '2008-10-02 17:23:56', 84, '', '2008-10-02 18:49:03', 84, 0, '0000-00-00 00:00:00', '2008-10-03 21:00:00', '0000-00-00 00:00:00', '', '', '', 9, 0, 14, 'cache stage cache size active days maxitems maxsize lifedays activedays', 'A cache is a directory created on a remote server to temporarily store a set of processed files in their deduplicated format so that they may be referenced quicker than reading them from a store that may reside across a slow network link. Caching improves performance when ArchiveIQ protects a remote system that has a large number of active files across a slow network link. An active file is a file that is new or changed within a specified period of time and that ArchiveIQ will therefore need to process to generate the delta between its original, baseline state and its current state. Anticipating that deltas must be created regularly on a highly active data set, the cache stores a set of the most active files in their deduplicated form, allowing deltas to be generated on subsequent runs without reading baselines from the store across the network. The new delta only needs to travel across the network to be written to the store. This reduces network bandwidth requirements and shortens the backup window. Caching only helps with write performance. Restores are serviced from the store directly, not re-routed through the cache. A cache is configurable by specifying its size, location, maximum number of files, how active the file must be, and how long to store an item in the cache.', 1, 51, '');
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(80, 'How to copy a store to a new installation of ArchiveIQ', 'how-to-copy-a-store-to-a-new-installation-of-archiveiq', '', '
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000006
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Last Review
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July 23 ,2008
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1.0
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SUMMARY
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This article describes how to manually copy a store to a new installation of ArchiveIQ and configure the new installation to function the same as the original installation.
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INTRODUCTION
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ArchiveIQ intelligently protects data on company servers by creating protection plans for sets of data and efficiently storing the data in a central repository called a store on the back end of the system. A store is a repository for one or more archives, or protection plans, for one or more servers.Multiple stores may be set up to house different kinds of data, or to balance disk space requirements. In addition to the common content where company data for all archives is stored in its compressed, SIS, deduplicated format, a store contains the information about each archive necessary to find, verify, and restore the data, including a catalog for each archive run, a set of indexes for each archive, a history of plan runs, and quarantined items. Stores are self-contained and portable. It is sometimes desireable to copy a store to a different location, whether more storage space is required to house the store, or a test environment is ready to go into production and the baseline protection plan runs are needed for seeding the production store. If a store must be restored due to a failure of the ArchiveIQ server, these steps may be followed as a part of the ArchiveIQ server restore process. For more information on backing up your ArchiveIQ server, see Best Practices, Backing up your ArchiveIQ system and Restoring your ArchiveIQ system in the help section of Archive Manager.
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MORE INFORMATION
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Two ways to copy a store
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There are two ways to copy a store, each appropriate in its own circumstances. An ArchiveIQ server with an existing store can copy that store to another volume on the same server by using an ArchiveIQ command. This might be appropriate when a store volume is running out of space and needs to be copied to a larger volume.See How to Copy a Store using AIQEX Objectstore Copy for more information. This article assumes that a new production server with a new copy of ArchiveIQ has been installed, and that a store on another server volume along with its configuration should be copied.
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How to manually copy an ArchiveIQ store and settings
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Use the following steps to manually copy an ArchiveIQ store and settings:
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1.Copy the store to the remote server. A script exists to start 17 concurrent robocopy processes to copy the archives and common content subdirectories. It must be modified for each specific situation. It will not work as listed below.
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2.Install ArchiveIQ Enterprise Server and Remote Accelerator on the new system. Upgrade to the latest version of ArchiveIQ if a newer version is available.
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3.Connect Archive Manager to the store copied in step 1. Create a store through the Archive Manager ‘Create Store’ wizard using the same name as the existing store. Point to the directory that contains the store, e.g. D:\\all my stores, so that when you click ok the path specified shows up as the directory that contains the store plus the store directory, e.g. D:\\all my stores\\copied store. Click the Prepare Now button. The existing store will not be overwritten with an empty store during this step but will connect ArchiveIQ to the store.
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4.Copy ArchiveIQManager.exe.config from the original install directory to the new install directory, e.g. c:\\program files\\DSG\\ArchiveIQ Enterprise Server. If the store name was changed during the robocopy then the config file must reflect this.
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5.Copy all config .fac files from the Configuration directory in both the ArchiveIQ Enterprise server and ArchiveIQ Remote Accelerator directories to the same location in the new install directories.
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6.Refresh Archive Manager to reflect the changes in the config file.
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7.Test that the plans run.
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APPLIES TO
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•
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ArchiveIQ Enterprise Server
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', '', 1, 14, 0, 902, '2008-10-02 18:54:39', 84, '', '2008-10-30 22:54:35', 84, 0, '0000-00-00 00:00:00', '2008-10-02 20:00:00', '0000-00-00 00:00:00', '', '', '', 4, 0, 15, 'How to copy a store to a new installation of ArchiveIQ', 'This article describes how to manually copy a store to a new installation of ArchiveIQ and configure the new installation to function the same as the original installation. ', 1, 64, ''),
(81, 'Best Practices for Store Architecture', 'best-practices-for-store-architecture', '', '
Article ID
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0000010
Last Review
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May 5, 2009
Revision
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1.1
dataStor software intelligently protects data on company servers using protection plans for sets of data and efficiently storing the data in a central repository called a store on the back end of the system. A store, then, is a repository of data in its deduplicated format targeted by one or more protection plans for one or more servers. In addition to the common content where company data for all archives is stored in its compressed, Single Instance Storage, deduplicated format, a store contains the information about each archive necessary to find, verify, and restore the data, including a catalog for each archive run, a set of indexes for each archive, a history of plan runs, and quarantined items. Stores are self-contained and portable. Multiple stores may be set up to house different kinds of data, or to balance disk space requirements. To achieve maximum performance of maintenance tasks requires proper planning of the number, location, and size of stores. This document will address store best practices for consideration in your computer environment.
Stores may be created on NTFS, FAT32 or EXFAT volumes (NTFS is recommeded). Supported volumes may be iSCSI attached or locally attached volumes. Network attached storage (NAS) devices and UNC paths are supported with the release of version 3.0 of dataStor products.
A single store may not span multiple volumes. dataStor does not support mount points or junction points within the store itself.
Multiple stores may reside on a single large volume, and multiple stores may reside on multiple volumes.
Multiple Stores may be created within Archive Manager. Consider creating at least two stores. One for data that could have higher Single Instance Storage matches (file shares), and a second store for data that will not have any SIS matches (databases). This improves the store expiration and validation time windows.
Cross-server SIS data deduplication takes place between all protected servers storing data in the same store . Cross-server deduplication does not take place between stores. Group your servers with the highest level of identical data in the same store.
When carving a SAN volume out of a SCSI device with multiple spindles (hard disks) for use by a store in an Enterprise Server, Scalable Business Server, or Professional Single Server environment, be careful not to share the same spindles (hard disks) used for production data. If you do and a RAID failure occurs you could lose both your production data and the protected data in the stores with no recovery option available to you.
A partition created in Windows with a GUID Partition Table (GPT) may be extended without re-initializing the volume and losing the store. An MBR volume may not. Click this link for more information http://www.microsoft.com/whdc/device/storage/GPT_FAQ.mspx
As a practical limit, keep the store size to 2 Terabytes per store. Take into consideration growth in the size of the store as protection plans continue to run. Each store should not grow to exceed 2 Terabytes after it reaches the retention period you set for the archives within it, that is, the number of days to retain data for each protection plan. The store size recommendation centers around the amount of time required to perform data maintenance tasks. With one large LUN it would take considerable time to run chkdsk or defrag if something happened to the logical partition. Also, back end tasks like data validation and expiration must process every item in the store. With one large store these operations could be time consuming. Further, in a disaster recovery situation where the system running dataStor server software itself must be restored, a smaller store will restore from an offsite copy more quickly than a larger store, and therefore you can start restoring archived data out of the store more quickly than with a larger store. The smallest unit that must be recovered from a backup in order for the software to restore data sets from an archive''s point in time is a single, complete store.
If you are limited to a 2 TB volume due to a virtual machine or operating system limitation keep in mind that the store has a hard limit. Once full you will need to expire and purge data to recover disk space for plans to continue to run to the targeted store. Plan the number of remote servers, data set size, and retention period accordingly.
Create a backup of your Enterprise Server, Scalable Business Server, or Professional Single Server, including all stores, for disaster recovery. See the Archive Manager Help documentation under Best Practices for more information.
', '', 1, 14, 0, 902, '2008-10-03 19:15:33', 84, '', '2009-06-16 22:11:22', 84, 0, '0000-00-00 00:00:00', '2008-10-04 01:00:00', '0000-00-00 00:00:00', '', '', '', 9, 0, 12, 'Best Practices for Store Architecture', 'Best Practices for Store Architecture\r\n \r\n', 1, 45, ''),
(82, 'How to upgrade the software to the latest build', 'how-to-upgrade-archiveiq-to-the-latest-release', '', '
Article ID
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000012
Last Review
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October 3 ,2008
Revision
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1.0
SUMMARY
This article pertains to dataStor Shield™ and ArchiveIQ™.
This article describes how to upgrade from an earlier build of the Enterprise Server and Remote Accelerator.
INTRODUCTION
DSG recommends upgrading to the latest release of our software for feature enhancements, improved performance, usability and reliability over its predecessor. An upgrade may run over an existing installation without uninstalling the existing product. Some additional steps are recommended for precaution in case of a failed upgrade or desire to return to a prior build.
MORE INFORMATION
How to perform a software upgrade
Log on to the software Server with an account that is a member of the local Administrators group or domain admins group
Click Start, Run, and type regedit. Click OK. Navigate to and export the registry key at HKLM/Software/DSG Open Windows Explorer and navigate to the software install directory. By default the install directory is C:\\Program Files\\DSG. Zip the two subdirectories. Rename the zipped file to reference the build number of the current installation of the software.
Download the latest build from the support website at www.datastor.com. Login with a current account and click the Support/Downloads menu item. Unzip and view the extracted download folder. Run the setup executable from the Enterprise folder. Accept the default install directory. It should match the current install directory. Run the RemoteAccelerator executable from the Remote folder. Open ‘About the software'' and verify the build number on aiq.exe, aiqremote.exe and aiqremote64.exe. Open Archive Manager and verify usability.
The exported registry key and zipped install directories are available in case a roll back to a prior build is required.
APPLIES TO
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Enterprise Server, Remote Accelerator
', '', 1, 14, 0, 902, '2008-10-03 20:01:34', 84, '', '2009-05-08 21:21:04', 116, 0, '0000-00-00 00:00:00', '2008-10-03 15:00:00', '0000-00-00 00:00:00', '', '', '', 4, 0, 19, 'upgrade in-place upgrade', 'This article describes how to upgrade from an earlier release of ArchiveIQ Enterprise Server and ArchiveIQ Remote Accelerator.\r\n\r\n', 1, 18, ''),
(84, 'How to configure Double-Take Replication to properly replicate Space Management stubs', 'how-to-configure-double-take-replication-to-properly-replicate-archiveiq-space-management-stubs', '', '
Article ID
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000008
Last Review
:
August 20 ,2008
Revision
:
1.0
SUMMARY
This article pertains to dataStor Shield™ and ArchiveIQ™.
This article discusses the configuration required to get Double-Take replication version 5.1 to properly replicate DSG HSM stubs.
SYMPTOMS
When using Double-take replication version 5.1 HSM stubs are not getting replicated or are incorrectly replicated to the secondary server.
CAUSE
Double-take replication cannot treat all reparse points the same and default behavior is not correct for HSM stubs.
RESOLUTION
Edit the registry and create a string key under HKEY_LOCAL_MACHINE\\Software\\NSI Software\\Double-Take\\CurrentVersion\\
Name the key AdditionalReparseTag and set the value to "30" (the decimal value of the DSG reparse tag)
Space Management (the filemapper service and filter) should be installed on the replica server as well as the primary server.
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Space Management
Keywords: Double-take, space management, stub replication
You may need to manually activate a license key for our software. Evaluation license keys expire after 30 days. A system may need to be able to run aiqremote locally. However, only the copy of aiqremote that resides on the software Server will have its license activated. Trying to copy aiqremote to another system and run it from there will result in message that ‘software requires new activation for node { … }.’
Manually install the Remote Accelerator on second system
Use the following steps to manually install the software on a second system if necessary:
1.Copy ArchiveIQRemote.msi on a second system and start the command prompt.
2.Run msiexec /I ArchiveIQRemote.msi LICENSEKEY=
Manually activate the Remote Accelerator license key
1.At the command prompt, from the install directory, run aiqremote activate [A later build may require you run the command using the UNC path to the access directory, e.g. \\\\[servername]\\aiqremote$\\aiqremote activate . The command should not be run from the install directory]
2.This results in ‘system info’ being displayed and a prompt waits for a PIN.
3.Open internet explorer and browse to activate.datastor.com. Enter the license key and system info obtained from step 1 and click the Activate button.
4.Enter the PIN obtained from step 2 at the command prompt from step 1.
Modify Protection Plan properties
Go to the Advanced tab of the protection plan to modify the Target information with UNC paths, need be.
This article pertains to dataStor Shield™ and ArchiveIQ™.System recovery of a remote server is a two-step process: 1. Boot the remote server into a WinPE pre-install environment with network access, and 2. Run a restore of the system volume from the remote server. CONSIDERATIONSThis article assumes identical hardware on the remote server. If different hardware is in use, for example with RAID or other disk devices, the system may not boot after the restore operation, since no RAID drivers for the specific RAID device will have been restored. If a new hard drive is installed to replace a failed hard drive, be sure to format it with the same partition and drive letter scheme as the original. Otherwise, the restored boot.ini file will not reflect the current disk partitioning on the device.The software plan to protect the system volume should only contain the system volume. Do not include other volumes in this protection plan.PREREQUISITES·Download and install the Automated Installation Kit, a free download from Microsoft at http://www.microsoft.com/downloads/details.aspx?FamilyID=C7D4BC6D-15F3-4284-9123-679830D629F2&displaylang=en.·Gather required drivers, such as network device driver and hard disk driverSTEPS TO RESTORECreate a WinPE boot CD using the Automated Installation Kit See the section Create an Image in Getting Started with the Windows Automated Installation Kit (Windows AIK) for quick steps to build a standard WinPE boot disk. For our purposes, we are not creating a master image for deployment, we are only building the WinPE disk. Prior to creating the Win PE disk with the steps below, decide whether you want to add device drivers specific to your environment to the image using steps in the next section. From the Getting Started guide:To create bootable WindowsPE mediaIn this step, you will create a bootable Windows PE RAM CD. You will use this CD to capture an image of your master computer and later deploy that image onto your destination computer.1. From your technician computer, run the copype.cmd script to create a local Windows PE build directory. For example, from a command prompt, type:cd Program Files\\Windows AIK\\Tools\\PETools\\copype.cmd Where can be x86, amd64, or ia64 and is a path to local directory. For example,copype.cmd x86 c:\\winpe_x862. Copy additional tools like ImageX into your Windows PE build directory. For example, copy “c:\\program files\\Windows AIK\\Tools\\x86\\imagex.exe” c:\\winpe_x86\\iso\\3. Optionally, create a configuration file called wimscript.ini using any text editor, for example Notepad. The configuration file will instruct ImageX to exclude certain files during the capture operation. For example,[ExclusionList]ntfs.loghiberfil.syspagefile.sys"System Volume Information"RECYCLERWindows\\CSC[CompressionExclusionList]*.mp3*.zip*.cab\\WINDOWS\\inf\\*.pnf4. Save the configuration file to the same location as ImageX as specified in the previous step. For example:c:\\winpe_x86\\iso\\ImageX will automatically detect wimscript.ini if located in the same location.5. Create an image (.iso) file by using the Oscdimg tool. For example, from a command prompt, type:cd program files\\Windows AIK\\Tools\\PETools\\oscdimg -n –bc:\\winpe_x86\\etfsboot.com c:\\winpe_x86\\ISO c:\\winpe_x86\\winpe_x86.iso6. Burn the image (winpe_x86.iso) to a CD-ROM.Windows AIK does not include CD-ROM burning software. Use any third-party software to burn the image to a CD-ROM.You now have a bootable Windows PE RAM CD with ImageX. For more information on customizing Windows PE, see the Windows Preinstallation Environment (Windows PE) User’s Guide (Winpe.chm).OPTION 1: add a device driver to an offline Windows PE image To add a device driver to an offline Windows PE image The WinPE image may be altered with additional programs and device drivers for your hardware prior to creating an ISO image and burning the CD. See To add a device driver to an offline Windows PE image in the WinPE.chm help file of the AIK.1. Apply the base image (Winpe.wim) by using ImageX to a local Windows PE directory. For example:
3. Add the .inf file to the base image by using the peimg /inf command. For example:
peimg /inf= c:\\winpe_x86\\mount\\Windows
4. Where is the location of the .inf file.5. Repeat steps 1 and 2 for each additional device driver.
When you finish customizing the image, prepare the image for deployment by using the peimg /prep command.After you prepare the image, you can burn the image to the designated media. First, recapture or commit the local Windows PE directory into a .wim file by using ImageX, create an .iso file by using one of the provided tools, and then burn the .iso file to the appropriate media.OPTION 2: boot from an unaltered base WinPE boot CD and supply necessary drivers from within the WinPE environment.Alternatively, boot from an unaltered base WinPE boot CD and supply necessary drivers from within the WinPE environment.1. Obtain a copy of a WinPE boot CD. Boot the system you need to restore2. Obtain drivers for the hardware specific to the box, especially the network card driver. Copy the drivers to a usb thumb drive. Expand any compressed drivers so the inf files are available.3. At the WinPE command prompt manually install a device driver.To add a device driver to an online Windows PE image· At a command prompt, type
drvload.exe inf_path
where inf_path is the path to a device driver. You can specify multiple paths by separating each inf_path entry with a comma.4. Type ipconfig /all to confirm the adapter driver was installed and the network connection obtained an ip address.5. Run diskpart.exe to make sure your local disks are available and prepare hard disk for restore. Type ‘help’ for diskpart help. If no local drives are found, install device drivers for chipset and Array manager, if applicable. Rescan with diskpart. Partition and format system drive to match settings in boot.ini of archived image of system. Mark partition as active.RUN A RESTOREYou are now able to boot the remote server with a WinPE boot CD with network support, whether the network drivers are installed from the CD during start up or added manually using the drvload.exe executable. The next step is to restore the system using our software.1. From the WinPE console, obtain network access to the software Server, supplying domain admin credentials.a. Type net use \\\\AIQ_Server_Name\\aiqremote$ /u:domain\\useraccount and press enterb. Enter the password for the domain user account2. Run the restore command by accessing the remote accelerator binary on the software Server through its UNC path. Enter the software restore command in the form:AIQREMOTE RESTORE VOLUME -store -device -archive -path [-time {$latest$ | }][-location {alternate | original| single}][-replace {missing|changed | older|force}][[-select ]... ][-exclusions ][-type (full | standard | quick][-NotModified ][-NotAccessed ]E.G. \\\\AIQ_Server_Name\\aiqremote$\\aiqremote.exe restore volume -store [storename] –device [\\\\AIQ_Server_Name\\storename$] –archive [archivename] –path c: –location alternate –replace missing BOOT FROM THE RESTORED VOLUMEReboot the system.TROUBLESHOOTING· If a network device is not installed during start up from the WinPE boot CD (other than the loopback adapter), even though you have added the appropriate inf file to the image, or you are certain the base image contains the driver, make sure you have connected the remote system to the network with a patch cable prior to booting the system. Alternately, after manually installing a network device driver, at the WinPE console run ‘ipconfig /renew’ command.· If the restore fails with an error indicating the original restore path was not found, use AIQREMOTE RESTORE VOLUME with the –location parameter set to ‘alternate’ and the –path parameter set to the root of the volume to which you are restoring.· If upon rebooting the restored system you receive an error that ntldr is missing, modify the boot.ini file on the root of the volume to match your hard disk configuration. Boot from the WinPE CD and verify the system volume has been set as active using diskpart.exe, available on the WinPE CD. Also verify the NTLDR file exists on the root of the system volume. By default, this file is a hidden system file, so use the ATTRIB command to remove those attributes. Open the boot.ini file in notepad. If disk or partition settings are incorrect, edit the file to match the current disk configuration. See http://support.microsoft.com/kb/102873 for more information. Save and reboot.
', '', 1, 14, 0, 902, '2009-02-18 22:03:51', 84, '', '2009-05-08 19:15:56', 116, 0, '0000-00-00 00:00:00', '2009-02-18 21:56:38', '0000-00-00 00:00:00', '', '', '', 4, 0, 6, 'System Recovery WinPE boot disk identical hardware', 'System Recovery with ArchiveIQ, WinPE boot disk and identical hardware. System recovery of a remote server is a two-step process: 1. Boot the remote server into a WinPE pre-install environment with network access, and 2. Run an ArchiveIQ restore of the system volume from the remote server. ', 0, 15, ''),
(95, 'How to seed a store using a removable storage device', 'how-to-seed-an-archiveiq-store-using-a-removable-storage-device', '', '
Article ID
:
0000021
Last Review
:
February 19, 2009
Revision
:
1.0
INTRODUCTIONThis article pertains to dataStor Shield™ and ArchiveIQ™.Our software employs source-based deduplication, in which data processing is distributed across a network of servers and only the deduplicated data is moved across a LAN or WAN to a store. If a large amount of deduplicated data has to travel across a slow WAN link during the baseline run of a system in a remote office, the baseline run time may be unacceptably long due to the bandwidth bottleneck. Once the baseline run has completed, however, subsequent runs will skip items already in the store and only process new and changed data. Only the deduplicated versions of that active data moves across the WAN and into the store, greatly reducing the backup window and making feasible the protection of remote systems across the WAN. To facilitate the baseline run of a system in a remote office, the deduplicated data may be saved to a removable storage device plugged directly into the remote system, and then shipped to the location of the software server for synchronization, thus ‘seeding’ the store for future runs.STEPS TO SEED A STORE1. Attach a USB 2.0 storage device to the remote server you wish to protect. Make sure the server also supports USB 2.0. It will appear in the Computer window with a local drive letter, e.g. H:. 2. In Archive Manager, choose the ‘Add Store’ action and append ‘temp’ to the store name, e.g. Broussard_temp. Select the root of any local volume for the store location. Prepare the store and complete the ‘Add Store’ wizard.3. Add the remote server to Archive Manager under the Remote Servers node. Choose the ‘Add Protection Plan’ action for the remote server. Add the desired folder selections, and select the temp store as the target for the plan. Do not run the plan.4. Zip the temp store and copy to the USB device across the WAN. The store is marked as a hidden system folder, so you may need to adjust folder options to be able to see it.5. Unzip the temp store at the root of the USB device, e.g. H:\\Broussard_temp.6. Change the protection plan created in step 2 to reflect the device path above. a. In Archive Manager, select the plan and select the advanced properties action.b. Change the device field to the local path to the store (local to the remote server), e.g. H:\\Broussard_tmp.c. Click OK. Go back and make sure settings saved.7. Run the plan. The status of the plan may stop at ‘initializing’ since the store device path is no longer local to the software Server and the store cannot be checked for the status of the plan run. Check the store on the USB device to make sure data is being stored in it. Allow the plan to finish. Check the plan log for plan results. The plan log is accessible from the results window of the History node.8. Run the plan at least 3 times to completion so all items are verified twice and set for future verification on file change only. 9. Remove the USB device properly with the Safely Remove Hardware icon in the system tray. This will flush buffers prior to removal. Ship the USB device and connect to the software Server. 10. Run a sync command to synchronize the archive to the desired store on the software Server. (See kb article “How to move an archive from one store to another store” for complete instructions).11. Set the plan to run to the store chosen in step 10 on future runs by changing the plan’s device and store fields as appropriate, e.g. a store named ‘Store1’ would have a device path in UNC format of \\\\[ArchiveIQ_Server_name]\\Store1$ and a store name of Store1.12. Click Apply and Ok. ', '', 1, 14, 0, 902, '2009-02-19 20:11:36', 84, '', '2009-05-08 19:00:25', 116, 0, '0000-00-00 00:00:00', '2009-02-19 20:06:50', '0000-00-00 00:00:00', '', '', '', 2, 0, 5, 'How to seed store removable storage device USB WAN baseline ArchiveIQ', 'How to seed an ArchiveIQ store using a removable storage device\r\n\r\nTo facilitate the baseline run of a system in a remote office, the deduplicated data may be saved to a removable storage device plugged directly into the remote system, and then shipped to the location of the ArchiveIQ server for synchronization, thus ‘seeding’ the ArchiveIQ store for future runs.\r\n', 1, 17, ''),
(99, '404', '404', '404', '
404: Not Found
Sorry, but the content you requested could not be found
Why don''t you back up your files on your computer?
I might break something and I don''t won''t to spend time fixing it.
I never think about it.
It''s too much for me.
I''m busy enough already. I can''t add another thing
Many people have the same reasons and more. You are reminded constantly but there is really no guide on how to do it.
dataStor Shield™ backup line of products starting at $49, makes it easy for everyone. Yes, even you "Ms. I''m busy enough".
If you have time to set a date event on a calendar application, then you have time to backup your computer.
Stop for one moment and reflect on how much time you''ve spent creating your files. Your data is precious.
Don''t think you''re forgotten, IT pros. We come from your world and we''re easy to work with. So please consider the benefits of Enterprise Protection and the infinitely expandable Scalable Business Server.
If you''re an ArchiveIQ customer, good news! You''ll be contacted to receive your new dataStor Shield™ free uprade soon. Its our way of saying "thank you" for your loyalty. As one of you so graciously said.
dataStor is a world-class software company focused on revolutionizing the way companies protect and archive digital information. The company was founded in 2005 by a core team of software experts that have over 100 years of combined experience creating key software applications from industry giants like VERITAS, Microsoft and EMC.
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Today, the majority of companies throughout the world use tape-based systems to protect and archive data. Widely considered a necessary evil by administrators, tape has maintained its foothold in business operations for several decades. For the past few years customers have been pressuring backup and archiving vendors to offer support for disk media. The risk and complexity involved when recovering data from tape media has resulted in a whole new product category called Virtual Tape Libraries (VTL). These products place a disk layer in front of the tape media to store a small number of quick recovery points on disk.
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Fortunately, these products have helped companies realize disk-based backup offers many benefits. Unfortunately, the first generation of disk-based backup solutions does not use disk capacity efficiently and is much too expensive for most companies.
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dataStor has created an innovative software application, called ArchiveIQ™, that dramatically reduces the physical disk capacity required to protect and archive days, months and years worth of business data. ArchiveIQ™ is designed from the ground up to solve all of the problems associated with tape-based systems, at an equal or lower cost to the customer!
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dataStor is privately held and headquartered in Longmont, Colorado.
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ArchiveIQ has now grown into our family of dataStor Shield software products. All customers currently using ArchiveIQ with current support plans will automatically upgrade to our new dS Shield Enterprise Protection Server and related products. Please contact your sales agent or support with any questions you may have.
The dataStor Shield™ Enterprise Protection software is the new and revised edition of ArchiveIQ™. If you would like to inquire more about our Enterprise Protection software, please contact us today at 1 (877) 283-3475 or email us at ds-sales@datastor.com. One of our knowledgable sales representatives will be happy to work with you on meeting your company’s specific needs and requirements.
Team dataStor support staff are Microsoft Certified Professionals and engineers with Network Infrastructure Competency in the Microsoft Gold Partner program with expertise in the data protection industry.
Running dataStor Shield requires virtually no special configuration because the product was built with simplicity in mind, but companies often need to identify and resolve network communication, Active Directory security and server resource issues in a complex Windows environment.
7 Things About dataStor™ Scalable Business Server You Need to Know
protects an unlimited number of Windows physical & virtual servers plus XP & Vista desktops.
is a centrally managed Enterprise-proven application.
software can be used with standard server and storage hardware you already own.
protection software simplifies upgrades with an easy to deploy, setup wizard where it distributes the backup process among all protected systems. This allows the IT team to focus on real-time issues and not be mired in systems setup and monitoring.
protection software features patent pending superCompressorTM technology1 and data deduplication with advanced compression algorythms tuned for wide area file systems. It dramatically improves storage capacity and network bandwidth utilization.
Never copies the same data twice.
dataStorTM Scalable Business Server protection software is a reliable, enterprise class solution that provides hard dollar savings to businesses with multiple server environments through
Protect your personal information with our easy to install, user friendly desktop protection software. Our deduplication technology requires less space, saving you time and money.
In Archive Manager, a SQL Server plan is added to a remote computer that is running an instance of SQL Server 2005. The ''Run'' action is selected. The plan status stops at ''Initializing''. When the plan run is ended, an error 0xe0434f4d is reported in the Status window.
On the SQL Server, when the plan is started, an error is immediately reported for sqlplanlaunch.exe in a pop up window.
On the SQL Server, a .NET Runtime 2.0 Error with Event ID 5000 is reported in the application event log. The description will be similar to:
.NET Framework 2.0 security will not allow sqlplanlaunch to run from a network share. sqlplanlaunch.exe is stored in an adminitrative share on the ArchiveIQ Server. The scheduled task attempts to start the application from the admiistrative share. In this scenario, you receive a .NET CLR exception.
RESOLUTION
On the SQL Server, change the .NET permissions to allow the sqlplanlaunch application to run from the administrative share. Follow these steps:
On the ArchiveIQ Server, open the System applet in the Control Panel and note the computer name.
On the SQL Server, log on as an administrator and open a command prompt.
At the command prompt, type: C:\\windows\\microsoft.net\\framework\\v2.0.50727\\caspol.exe -m -ag 1 -url file:\\\\[ArchiveIQ Server Computer Name]\\AIQRemote$\\* FullTrust
Hit enter. Type ''yes'' and hit enter to confirm permission change.
dataStor understands how valuable our partners are. They play a vital role in our company’s success. That is why we have developed our Partner Program. Our Partner Program is specifically designed to support our partner’s efforts in the best way possible. Our innovative technology is an easy sell, and we will work to provide you with all the knowledge necessary to make it even easier.
Visit the Partner Registration page to sign up today.
Protect your personal information with our easy to install, user friendly desktop protection software. Our deduplication technology requires less space, saving you time and money.
The evaluation versions of our software are fully functional and include full documentation. If you are running a 64-bit version of Windows, please use the 64-bit version of the product.
dataStor Shield™ source-side deduplication technology uses a sub-file adaptive content factoring process which is globally distributed across all production servers, client computers or cloud-based storage. The patent-pending process is technologically superior to other software-based solutions in that the fully distributed method is extremely efficient with core memory, network bandwidth and computing resources, allowing the process to run both on laptop computers and across large networks of enterprise servers.
Congratulations on choosing Joomla! as your content management system. We hope you are able to create a successful Web site with our program and maybe you will be able to give something back to the community later.
To make your start with Joomla! as smooth as possible, we want to give you some pointers to documentation, common questions and help on securing your server. A good place to start is the "Absolute Beginners Guide to Joomla!".
For your most common questions the best place to start looking for answers is the Frequently Asked Questions (FAQ) area. If you are stuck on a particular screen in the Administration area of Joomla! (which is where you are now), then try clicking on the Help toolbar button which you will find on almost all screens. This will take you to a page about that screen on our Help Site. If you still have questions then take a look on our forum which is most likely the biggest resource on Joomla! there is and you will find almost every question answered at least once, so please try using the search function before asking your question.
Security is a big concern for us, which is why we would like you to subscribe to the announcement forum (by clicking on the Notify button) to always get the latest information on new releases for Joomla! You should also read the Joomla! Administrator''s Security Checklist and regularly check the security forum.
We hope you have much fun and success with Joomla! and hope to see you in the forum among the hundreds and thousands of contributors.
Your Joomla! team.
P.S.: To remove this message, delete the "Welcome to Joomla!" Module in the Administrator screen of the Module Manager (on the Extensions menu). Here is a quick link to this screen.
ArchiveIQ™ is an innovative software application that eliminates the high costs associated with using disk media for data protection and archiving.
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This software runs on Microsoft Windows and allows companies to cost-effectively protect and archive many years worth of digital information at a fraction of the storage capacity normally required.
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The Boulder Valley School District (BVSD) stretches over 500 square miles from the peaks of the Continental Divide to the suburbs of Denver. The district serves approximately 28,500 students and employs over 4,000 people.
The Microsoft Partner Program was launched in October 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful.
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multimedia and richer file types, this data growth has crippled tape-based backup systems. The common practice of Grandfather-Father-Son (GFS) media rotation and making copies of the exact same files does not work. As the amount of production data continues to grow, the task of protecting this data only gets worse.
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dataStor is honored to be nominated for a 2008 Apex Award.
